equivalent scripting for automation Networking concepts (VLANs, VPNs, routing, diagnostics) Hardware lifecycle management and procurement processes Security best practices (endpoint and network security) Experience with IT ticketing systems and workflow management. Excellent problem-solving skills, capable of resolving Tier 2/3 technical issues. Strong leadership skills with experience mentoring and developing IT teams. Exceptional organisational and communication abilities. Desirable More ❯
Liverpool, Merseyside, England, United Kingdom Hybrid / WFH Options
Circle Recruitment
timely resolution of incidents, problems, requests, and change-related activities. Drive improvements to the Service Desk processes and systems, identifying weaknesses and making the appropriate changes, including helpdesk system workflow improvements. Monitor and ensure adherence to SLAs and KPIs related to incident response times, resolution rates, and customer satisfaction. Build strong relationships with external customers, acting as a point of More ❯
Liverpool, Merseyside, England, United Kingdom Hybrid / WFH Options
Adria Solutions
Senior Full Stack/Backend Developer (Contract – AI-First) We’re seeking an AI-first Senior Full Stack or Backend Developer to play a key role in shaping the backend of our next-generation B2C platform. You’ll work closely More ❯