Senior Business Analyst - JSM Implementation
- Hiring Organisation
- Additional Resources Ltd
- Location
- London, South East, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £450 - £600 per day
closely with technical teams, implementation specialists and business stakeholders to deliver Jira Service Management solutions. Leading Business Analysis activities throughout the implementation phase, including workflow design, process documentation and delivery support. Supporting the transition of an Access Governance function onto Jira Service Management using established workflows and operational processes. Creating … maintaining process maps, workflow documentation, user stories, implementation tickets and acceptance criteria. Analysing and supporting API integrations between Jira Service Management, HubSpot and other business systems. Ensuring solutions align with wider service management processes and technology environments. Supporting testing, validation and User Acceptance Testing (UAT) activities. Identifying delivery risks, dependencies ...