2 of 2 Workflow Jobs in Peterborough

queries and escalating complex issues. Assist in maintaining the MIS service desk to ensure operational stability and support the team in implementing user-friendly workflow solutions. Keep up-to-date with the latest trends in service desk technology and customer service best practices. Review service desk data and user feedback ...

team, partnering with departments across the Group to identify opportunities for automation, efficiency and smarter ways of working. If you are excited by AI, workflow automation, systems integration and building practical solutions that make a real difference, this could be the ideal next step in your career. This … expertise with curiosity, initiative and strong communication skills. You will ideally have experience with: AI platforms and Large Language Models (OpenAI, Anthropic, Gemini etc.) Workflow automation and systems integration APIs and cloud-based technologies such as Microsoft 365 or Google Workspace Process mapping and operational improvement Data handling and automation ...