improvement initiatives and enhance employee experience. This role is suitable for you if you have a background in process improvement, process optimisation, business transformation, workflow optimisation, service delivery excellence or similar environments. Why Ocado? Here at Ocado Logistics it’s our mission to provide an outstanding customer experience for our More ❯
by designing and maintaining robust workflows. Research and suggest appropriate tools and processes to enhance efficiency. Develop bespoke tools tailored to project needs, enhancing workflow effectiveness. Profile and optimise content to maintain high performance and quality. Independently extract well-defined requirements from creative and artistic briefs. Set performance and memory More ❯
and handle additional requests promptly. Update the back office system to ensure accurate client data. Maintain compliant client files with all necessary documents. Manage workflow and diary systems for quick staff access. Prepare client valuations for annual reviews and invoice for additional services outside the standard package. Process servicing tasks More ❯
ensuring they’re operating efficiently, delivering high-quality support to Advisers, and enhancing the client experience. You’ll be the go to person for workflow and service delivery, keeping things running smoothly so that our Advisers can spend more time focused on what matters most: their clients. You’ll also … will include: Report directly to the Pod Leader, ensuring leadership is embedded within the Pod structure. Support Pod Leaders and Advisers by ensuring seamless workflow management and resource allocation. Oversee the performance of the Advice Support Functions (Paraplanning & Planning Support), ensuring operational excellence. Own the hiring and performance management of More ❯
