2 of 2 Workforce Optimisation Jobs in the North of England

automation technologies Strong stakeholder management and leadership skills Nice to Have Amazon Connect, Genesys, NICE CXone, Five9 or similar platform experience Financial Services experience Workforce Optimisation exposure Customer journey and service improvement experience Why Apply? This is an opportunity to own a critical technology function within a business ...

performing, motivated, and patient-focused team culture, using operational data, performance metrics, and business intelligence to identify opportunities for service improvement, productivity enhancement, and workforce optimisation. Monitor, analyse, and report on key operational and patient service performance indicators, using data-driven insights to support decision-making, resource planning … uptodate patient services protocols, ensuring alignment with current regulations and best practice. Lead regular team meetings and promote continuous learning and development opportunities. HR, Workforce and Practice Coordination Work closely with the HR Manager to coordinate all new starters, ensuring a streamlined process including: System access e.g. SystmOne ...