2 of 2 Workload Management Jobs in Chester

key part of the role is maintaining appropriate staffing levels, managing workloads, and implementing new workstreams. This position functions similarly to a service desk management role, requiring a proactive approach to team performance, service quality, and operational efficiency. Collaboration with other teams within the operations department is essential to … ensure seamless work handovers. The shift team is responsible for event management and serves as the first point of contact for SOC and EDR alerts. They play a critical role in monitoring and responding to security and infrastructure events, ensuring swift incident resolution and minimizing disruptions. You will report … to the End User Manager for line management but will be fully responsible for your area, taking ownership of its performance and development. Core Responsibilities: Take full ownership of the shift team's performance, proactively driving improvements and ensuring continuous progress. Act as the main point of contact for More ❯

key part of the role is maintaining appropriate staffing levels, managing workloads, and implementing new workstreams. This position functions similarly to a service desk management role, requiring a proactive approach to team performance, service quality, and operational efficiency. Collaboration with other teams within the operations department is essential to … ensure seamless work handovers. The shift team is responsible for event management and serves as the first point of contact for SOC and EDR alerts. They play a critical role in monitoring and responding to security and infrastructure events, ensuring swift incident resolution and minimizing disruptions. You will report … to the End User Manager for line management but will be fully responsible for your area, taking ownership of its performance and development. Core Responsibilities: Take full ownership of the shift team's performance, proactively driving improvements and ensuring continuous progress. Act as the main point of contact for More ❯