1 of 1 Workload Management Jobs in Hampshire

Support Ticket & Case Escalation Consultant

Hiring Organisation
HR Inspire
Location
Farnborough, Hampshire, UK
partner with leading automotive and retail organisations to drive performance across their networks. We are looking for an insight-driven professional to support ticket management, escalation handling, and continuous improvement initiatives for our client operations. You will play a key role in enabling our clients to reduce support demand … insight, and stakeholder collaboration to enhance service performance, resolve systemic issues, and reduce support demand across the network. Key Responsibilities: Oversee and optimise the management of support tickets within UK local queues, with a focus on Business and Financial Services within a retail network. Ensure full visibility and ownership ...