support to users in Australia (x15 users), Norway (x10 users), France (x5 users) and the UAE (x2 users); as well as working closely with the team in North America (x400 users) to resolve issues and provide solutions on a day-to-day basis. This hands-on role is based out of the Sale office (South Manchester), requiring full-time, on More ❯
Sale, Trafford, Greater Manchester, United Kingdom
ISR RECRUITMENT LIMITED
support to users in Australia (x15 users), Norway (x10 users), France (x5 users) and the UAE (x2 users); as well as working closely with the team in North America (x400 users) to resolve issues and provide solutions on a day-to-day basis. This hands-on role is based out of the Sale office (South Manchester), requiring full-time, on More ❯
Barnsley, South Yorkshire, United Kingdom Hybrid / WFH Options
Mackenzie Jones IT
ability to troubleshoot Networking Incidents. *This is a Business As Usual (BAU) - 3rd Line IT Support role. Role: Provide 3rd Line IT Support for an end user base of (x400 onsite end users & approximately 2,500 UK Wide) - The role sits within a 3rd Line IT Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role … will focus on supporting End User Compute - mainly 3rd Line Remote Desktop Support - with some onsite IT Support for x400 onsite end users. Role will sit in a 3rd Line Support team - dealing with escalated Incidents & Tickets. Managing & resolving 3rd Line Incidents. Troubleshooting Networking Incidents - SD-WAN, Wi-Fi, Aruba, Cisco, Networking. ITIL Framework - aligning to the ITIL Framework - SLAs More ❯
North Nottinghamshire, Worksop, Nottinghamshire, United Kingdom Hybrid / WFH Options
Mackenzie Jones IT
the ability to troubleshoot Networking Incidents. *This is Business As Usual (BAU) - 3rd Line IT Support role. Role: Provide 3rd Line IT Support for an end user base of (x400 onsite end users & approximately 2,500 UK Wide) - The role sits within a 3rd Line IT Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role … will focus on supporting End User Compute - mainly 3rd Line Remote Desktop Support - with some onsite IT Support for x400 onsite end users. Role will sit in a 3rd Line Support team - dealing with escalated Incidents & Tickets. Managing & resolving 3rd Line Incidents. Troubleshooting Networking Incidents - SD-WAN, Wi-Fi, Aruba, Cisco, Networking. ITIL Framework - aligning to the ITIL Framework - SLAs More ❯
