Cambridge, Cambridgeshire, England, United Kingdom Hybrid / WFH Options
Birketts LLP
email. Issue Resolution: Diagnose and resolve hardware and software issues on endpoint devices. Investigate and resolve complex support incidents involving technologies like Windows 10/11, MS 365 suite, iManage, iOS and more Escalation Point: Act as the escalation point for inbound calls from the triage 1st line service desk team Monitoring: Prioritise incoming incidents/service requests, and ensure … OS, Active Directory, Entra ID, Office 365 Experience with supporting end-user hardware including Laptops, Mobile Phones, Printers and other Peripherals Knowledge of Legal Software would be beneficial e.g. iManage, Aderant, Bighand ITIL Foundation preferred Comptia A+ qualified or similar certification Excellent customer service skills Strong written and verbal communication skills Mature Continual Improvement focus, including creation of Knowledge base More ❯
A proactive outlook to problem solving. Proactive and Flexible, team player. Ability to organise and plan work independently. Experience of supporting and enhancing software solutions in the legal sector: iManage, on-premises and cloud (Mandatory) Intapp, Open, Flow and Walls Docusign or other signature platform InterAction HighQ client collaboration Learning management: Cornerstone Active Directory and Entra ID Microsoft 365 Microsoft More ❯
firm or wider professional services environment Strong working knowledge of Microsoft technologies including Windows 10, Office suite, Exchange, Active Directory, and mobile device management. Exposure to tools like Citrix, iManage, Mimecast or Workshare is advantageous but not essential. Clear communicator who can work effectively across departments, manage multiple requests, and escalate where needed. Is this role for you? At Meraki More ❯
Candidate Profile Experience of OS and application deployment Strong technical support capability covering Windows 10, MS Office, Active Directory, MS Exchange and iOS configuration (including EMM experience) Experience of iManage, Citrix, Windscribe, Workshare, Mobile Iron and Mimecast Patch Management Service Desk experience providing support to a multi-site organisation. Technical Skills/Experience Demonstrates appropriate range of legal knowledge and More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Hays Technology
ll need good working knowledge of Microsoft desktop and server technologies, including the M365 suite, Windows server, etc. Knowledge of bespoke in-house legal applications would be beneficial, ideally iManage & BigHand. Relevant experience across the specific technologies such as Azure, Intune, Windows Server, SCCM, PowerShell would be beneficial. What you'll get in return In return, you'll work for More ❯
of ITIL principles. Positive, can-do attitude with the ability to multitask and work well under pressure. Desirable (but not essential): Certifications such as CompTIA or CCNA. Experience with iManage or similar document management systems. Why Apply? You’ll be joining a supportive, globally connected team with opportunities for professional growth. If you're someone who takes pride in delivering More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
Legal Applications Analyst with iManage Experience 12 Month FTC Competitive Salary Birmingham Hybrid Working Join a leading UK law firm specialising in intellectual property. This 12 month fixed term contract offers a chance to support and optimise the firm's legal applications with a strong focus on iManage and document management tools. If you have hands on experience in legal … technology and enjoy bridging IT and business, this role is for you. As a Legal Applications Analyst you will provide second and third line support for iManage and other key legal applications. You will ensure seamless business as usual operations and work closely with vendors and IT teams to enhance document management systems application performance and user experience. The role … also involves supporting AI initiatives to improve workflows and automation within legal technology systems. KEY RESPONSIBILITIES Deliver expert support and troubleshooting for iManage client server and third party tools Administer and configure iManage Control Center manage system patching and upgrades Monitor application performance and liaise with vendors and internal IT teams to resolve issues Support document management processes including metadata More ❯
office - Birmingham Hybrid ( 2 days office - Birmingham ) Starting: July 2025 About Our Client Michael Page Technology have been assigned to secure an Application Analyst that has experience with DMS, Imanage, BAU, and AI tools and initiatives Job Description Application Support & Maintenance Provide first- and second-line support for legal applications, primarily iManage , including user administration, configuration, and issue resolution. Monitor … and vendors for application issues or improvements. The Successful Applicant Essential Experience & Skills: Proven experience working in a law firm or legal services environment . Strong working knowledge of iManage Work , including user support and administration. Experience supporting BAU activities and ensuring service continuity. Exposure to or interest in AI tools relevant to legal workflows. Excellent problem-solving, interpersonal, and More ❯
City of London, London, England, United Kingdom Hybrid / WFH Options
Just IT
and business stakeholders? Required Skills & Experience:Solutions Architecture or similar experience within a legal firm is essentialStrong in Microsoft 365, Azure, APIs, SQL, and Power AppsExperience with legal systems: iManage, Intapp, 3E, Mimecast, LiteraGood grasp of hybrid/cloud environments and ITIL practicesExcellent communicator with strong problem-solving skills? Salary: Up to £100,000? Location: City of London (hybrid working More ❯
comprehensive IT documentation is created and maintained Solutions Architect Key Skills & Requirements: Thorough understanding of the M365 technology stack. Solid understanding of a range of IT topics and applications; iManage, 3E, Intapp, Mimecast, Tessian, Litera suite. Proven experience in writing and managing API integrations. Strong knowledge of one or more coding languages for example SQL, JSON, OData, with experience in More ❯
of Windows, Windows Clustering and Active Directory. Any other RDBMS experience or Azure Experience of SQL monitoring tools such as Redgate. Knowledge or experience of legal solutions such as iManage, Aderant, IntApp. Experience of working in a global law firm. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Larbey Evans
Account Management and system access. MS Azure 0365 and Exchange Online - Account Management and system access. Experience of a Joiner/Leaver process. Experience with a Document management Tool (WorkSite) Experience of a time management system (Expert) Support of MS Teams Knowledge of working with a call management tool (Service Now) Responding to support tickets ensuring a rapid response to More ❯
security teams The ideal candidate will have: Minimum four years' experience in records management, IT, or litigation support (preferably within a legal environment) Deep familiarity with systems such as iManage, NetDocs, Documentum or Prosperoware Knowledge of data migration, archival techniques and secure file transfer protocols A collaborative mindset and excellent organisational and problem-solving skills Preferred qualifications: Degree in Business More ❯
addition to other relevant legal applications (time recording systems, expense management systems, metadata management systems, document comparison systems, workflow management systems, electronic signature systems, PDF converters). • Proficiency in iManage document management system applications (FileSite, iManage, Work 10). • Proficiency using virtual meeting platforms (Webex, Teams and Zoom) • Knowledge of Windows 10. • Knowledge of mobile devices (iPhone, Android). • Knowledge More ❯
addition to other relevant legal applications (time recording systems, expense management systems, metadata management systems, document comparison systems, workflow management systems, electronic signature systems, PDF converters). * Proficiency in iManage document management system applications (FileSite, iManage, Work 10). * Proficiency using virtual meeting platforms (Webex, Teams and Zoom) * Knowledge of Windows 10. * Knowledge of mobile devices (iPhone, Android). * Knowledge More ❯
Manager - London - Legal applications Legal IT Project Manager with Legal software project management experience and a track record of the delivery of new legal software projects i.e. such as iManage, Elite 3E, SOS Connect, Visualfiles, Proclaim, ShareDO, Peppermint Aderant, or other similar DMS, PMS or CMS platforms is required by a leading law firm in central London This is an … Strong aptitude for learning new software applications quickly and effectively. - Excellent communication skills to effectively collaborate with both technical and non-technical stakeholders. - Familiarity with legal applications, such as iManage, Elite 3E, SOS Connect, Visualfiles, Proclaim, ShareDO, Peppermint Aderant, or other similar PMS/CMS platforms, would be a bonus. - Experience working within a law firm or legal industry is More ❯
a law firm or legal environment. Strong understanding of business processes and workflow analysis. Proficiency in business analysis tools and software. Knowledge of the below applications: IntApp Elite 3e iManageMore ❯
secure IT environment, and contributing to the firm's technology strategy. The ideal candidate will have strong experience across the M365 stack, Azure, and legal tech platforms such as iManage and Intapp. Proficiency in SQL, JSON, and data warehousing is essential, along with excellent communication and stakeholder management skills. This is a fantastic opportunity for a solutions-driven professional to More ❯
secure IT environment, and contributing to the firm's technology strategy. The ideal candidate will have strong experience across the M365 stack, Azure, and legal tech platforms such as iManage and Intapp. Proficiency in SQL, JSON, and data warehousing is essential, along with excellent communication and stakeholder management skills. This is a fantastic opportunity for a solutions-driven professional to More ❯
Studio * Proven external data integration via SFTP * Familiarity with Redgate tools and other RDBMS platforms including Azure * Sound understanding of Active Directory, Windows Clustering * Exposure to legal platforms (e.g., iManage, Aderant, IntApp) * Experience supporting large enterprise or law firm environments In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited More ❯
iManage Application Specialist (12-Month FTC) Birmingham (Hybrid) VIQU have partnered with a leading global brand who are seeking an experienced iManage Application Specialist to join them on an initial 12-month fixed-term contract. This is a key role responsible for the support, optimisation, and continuous improvement of their Document Management System (iManage), alongside broader application services and emerging … AI initiatives. The successful iManage Application Specialist will play a central part in ensuring application stability, driving service excellence, and acting as a key liaison between technical teams, business users, and third-party vendors. Key Responsibilities of the iManage Application Specialist: Deliver 2nd and 3rd-line support for iManage, including administration, configuration, and fault resolution Support BAU operations such as … a trusted point of contact for business users, ensuring application needs are met effectively Support system compliance and vulnerability remediation activities aligned with security standards Key Requirements of the iManage Application Specialist: Strong hands-on experience with iManage, including Work 10, Control Center, and third-party integration tools Proven background in application support within a legal or professional services environment More ❯
firm is committed to providing first-rate services to its clients and fostering a supportive, collaborative work environment for its employees. Description Provide second and third-line support for iManage, including administration, configuration, and issue resolution. Monitor application performance and work with vendors and IT teams to troubleshoot and resolve issues. Support document management processes, version control, metadata, and filing … practices. Ensure consistent delivery of BAU services, including patching, upgrades, system monitoring, and documentation. Assist with iManage on boarding and off boarding processes for staff. Liaise with business professionals to gather application feedback and translate needs into actionable system enhancements. Act as a point of contact between business users and vendors for application issues or improvements Collaborate on projects involving … drive these jobs is obtained. Experience with 3rd Party Document Import Tools for scheduled document imports and custom imports e.g. To facilitate new client data or personnel on boarding. iManage Control Centre configuration and administration. Support and troubleshooting of iManage Client, Server, and 3rd Party toolsets, both remotely and in person. Experience of performing in-place upgrades of iManage Server More ❯
firm is committed to providing first-rate services to its clients and fostering a supportive, collaborative work environment for its employees. Description Provide second and third-line support for iManage, including administration, configuration, and issue resolution. Monitor application performance and work with vendors and IT teams to troubleshoot and resolve issues. Support document management processes, version control, metadata, and filing … practices. Ensure consistent delivery of BAU services, including patching, upgrades, system monitoring, and documentation. Assist with iManage on boarding and off boarding processes for staff. Liaise with business professionals to gather application feedback and translate needs into actionable system enhancements. Act as a point of contact between business users and vendors for application issues or improvements Collaborate on projects involving … drive these jobs is obtained. Experience with 3rd Party Document Import Tools for scheduled document imports and custom imports e.g. To facilitate new client data or personnel on boarding. iManage Control Centre configuration and administration. Support and troubleshooting of iManage Client, Server, and 3rd Party toolsets, both remotely and in person. Experience of performing in-place upgrades of iManage Server More ❯
firm is committed to providing first-rate services to its clients and fostering a supportive, collaborative work environment for its employees. Description Provide second and third-line support for iManage, including administration, configuration, and issue resolution. Monitor application performance and work with vendors and IT teams to troubleshoot and resolve issues. Support document management processes, version control, metadata, and filing … practices. Ensure consistent delivery of BAU services, including patching, upgrades, system monitoring, and documentation. Assist with iManage on boarding and off boarding processes for staff. Liaise with business professionals to gather application feedback and translate needs into actionable system enhancements. Act as a point of contact between business users and vendors for application issues or improvements Collaborate on projects involving … drive these jobs is obtained. Experience with 3rd Party Document Import Tools for scheduled document imports and custom imports e.g. To facilitate new client data or personnel on boarding. iManage Control Centre configuration and administration. Support and troubleshooting of iManage Client, Server, and 3rd Party toolsets, both remotely and in person. Experience of performing in-place upgrades of iManage Server More ❯
a law firm. This can be in Legal IT, Legal applications or Business Change, i.e. have a track record of the delivery of new legal software projects, such as iManage, Elite 3E, SOS Connect, Visualfiles, Proclaim, ShareDO, Peppermint Aderant, or other similar DMS, PMS or CMS platforms. This is also a chance to move more into project management as the … a critical thinker and challenge the norm* Excellent Stakeholder management experience* Waterfall and Agile experience* A track record of the delivery of new legal software projects i.e. such as iManage, Elite 3E, SOS Connect, Visualfiles, Proclaim, ShareDO, Peppermint Aderant, or other similar DMS, PMS or CMS platforms* Dig for information, and stakeholder management and find what is the best solution More ❯