Bedford, Bedfordshire, England, United Kingdom Hybrid / WFH Options
Service Express
their delivery. Provide expert assistance to customers and internal teams on OS400 and virtualisation technologies. Support pre- and post-sales activities related to OS400 services. Deliver professional services for iSeries systems as needed. Stay current with OS400 updates and emerging technologies. Participate in Disaster Recovery testing and full invocations when required. Resolve support calls and attend customer sites as … OS400 knowledge across the team to build collective expertise. Train operational staff and assist with OS400-related queries. Undertake agreed training to maintain up-to-date platform knowledge. Automate iSeries systems using Systems Management software. Attend seminars and presentations to enhance daily operations and efficiency. Collaborate with Service Delivery Managers to provide technical insights to customers. Participate in a … Service Express team... Proven experience with OS400 (V5R3 through V7R4). Strong knowledge of High Availability tools (Mimix, iCluster, Quick/EDD). Experience with Systems Management software and iSeries automation. Familiarity with Power Systems hardware and SAN integration. Deep understanding of VTL technologies. Capacity planning and performance analysis skills (iDoctor DBMON desirable). Advanced CL programming and SQL More ❯
our 24/7 Command Centre in Bedford, making sure our systems run smoothly and our customers receive exceptional support. Whether you're newer to IT or already have iSeries or Intel experience, we offer structured training, opportunities to explore different technologies, and a collaborative team environment where your growth matters. This isn’t just another shift-based job. … of 12 days off True Career Mobility: Many of our more technical team members and some of our leaders started in this position. Whether your passion ends up being iSeries, networking, Intel, or beyond, we’ll help you find your path Work That Stays at Work: Because we operate 24/7, you hand things off and go home … licensed driver (you’ll travel locally between data centres using our company car) Bonus points (but not required!) if you have experience with Intel or IBMi (also known as iSeries or AS400), familiarity with ITIL principles or a related qualification, and/or previous experience in a support or operations environment What You’ll Get from Us More ❯
Bedford, making sure our systems run smoothly, our teams are supported, and our customers receive exceptional support. If you have proven leadership experience in a technical environment—especially with iSeries or Intel platforms—you’ll thrive here. We offer structured development, exposure to a wide range of technologies, and a collaborative team culture where your leadership makes a real … management Strategic Thinking: A results-driven mindset with the ability to set ambitious goals, prioritize effectively, and align team efforts with broader business objectives Technical Acumen: Familiarity with IBMi (iSeries) and/or Intel platforms, along with a solid understanding of ITSM/ITIL practices Strong Communication: Ability to engage confidently with both technical and non-technical stakeholders, building More ❯
