2 of 2 macOS Jobs in Peterborough

remote sites across the Netherlands and offices in Brick Lane, India, Turkey and Vietnam. You will own incidents end-to-end, troubleshoot across Windows, macOS, hardware and cloud platforms, and coordinate with third-party vendors to ensure timely resolutions and continuous service improvements. #J-18808-Ljbffr ...

Doing Own incidents end-to-end, ensuring thorough investigation, clear communication and timely resolution in line with SLAs. Provide advanced troubleshooting across Windows, macOS, hardware, networking, cloud platforms and fulfilment-centre technology systems. Support Microsoft 365, Google Workspace, Microsoft Azure/Entra ID, Microsoft Intune, identity platforms, endpoint management … user experience. What You'll Need Proven experience in an IT support, second-line support or technical operations role. Strong troubleshooting skills across Windows, macOS, mobile devices, hardware and cloud-based environments. Experience supporting Microsoft 365, Microsoft Azure/Entra ID, Microsoft Intune and/or Google Workspace. Practical ...