Service Desk Analyst Job Trends in Belfast

Service Desk Analyst
County Antrim > Belfast

The median Service Desk Analyst salary in Belfast is £29,000 per year, according to job vacancies posted during the 6 months leading to 22 August 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

 6 months to
22 Aug 2026		 Same period 2025 Same period 2024
Rank 50 - 48
Rank change year-on-year - - +9
Permanent jobs requiring a Service Desk Analyst 3 0 1
As % of all permanent jobs in Belfast 0.60% - 0.23%
As % of the Job Titles category 0.62% - 0.24%
Number of salaries quoted 1 0 1
10th Percentile - - -
25th Percentile £28,500 - £28,250
Median annual salary (50th Percentile) £29,000 - £31,500
Median % change year-on-year - - +14.55%
75th Percentile £29,500 - £34,750
90th Percentile - - -
County Antrim median annual salary £29,000 - £31,500
% change year-on-year - - +14.55%

All Permanent IT Job Roles
Belfast

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Belfast. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Belfast with a recognized job title 481 203 416
% of permanent jobs with a recognized job title 95.63% 89.04% 96.52%
Number of salaries quoted 240 87 254
10th Percentile £26,250 £33,750 £30,000
25th Percentile £34,250 £47,250 £40,250
Median annual salary (50th Percentile) £50,000 £60,000 £60,000
Median % change year-on-year -16.67% - +20.00%
75th Percentile £78,421 £74,629 £71,250
90th Percentile £90,000 £90,000 £90,000
County Antrim median annual salary £50,000 £60,000 £55,000
% change year-on-year -16.67% +9.09% +10.00%

Service Desk Analyst
Job Vacancy Trend in Belfast

Historical trend showing the proportion of permanent IT job postings featuring 'Service Desk Analyst' in the job title relative to all permanent IT jobs advertised in Belfast.

Service Desk Analyst job vacancy trend in Belfast

Service Desk Analyst
Salary Trend in Belfast

Salary distribution trend for Service Desk Analyst job vacancies in Belfast.

Salary distribution trend for Service Desk Analyst job vacancies in Belfast

Service Desk Analyst Skill Set
Top 13 Co-Occurring Skills & Capabilities in Belfast

For the 6 months to 22 August 2026, Service Desk Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Belfast region featuring Service Desk Analyst in the job title.

1 3 (100.00%) Customer Service
2 2 (66.67%) Data Protection
2 2 (66.67%) JIRA
2 2 (66.67%) Problem-Solving
2 2 (66.67%) ServiceNow
2 2 (66.67%) Time Management
3 1 (33.33%) Active Directory
3 1 (33.33%) Azure
3 1 (33.33%) Entra ID
3 1 (33.33%) Microsoft
3 1 (33.33%) Microsoft 365
3 1 (33.33%) SLA
3 1 (33.33%) Windows

Service Desk Analyst Skill Set
Co-Occurring Skills & Capabilities in Belfast by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (33.33%) Azure
1 1 (33.33%) Entra ID
1 1 (33.33%) Microsoft 365
Development Applications
1 2 (66.67%) JIRA
General
1 2 (66.67%) Local Government
2 1 (33.33%) Retail
Miscellaneous
1 2 (66.67%) NHS
1 2 (66.67%) SystemC
2 1 (33.33%) Driving Licence
Operating Systems
1 1 (33.33%) Windows
Processes & Methodologies
1 3 (100.00%) Customer Service
2 2 (66.67%) Data Protection
2 2 (66.67%) Problem-Solving
2 2 (66.67%) Time Management
Quality Assurance & Compliance
1 1 (33.33%) SLA
System Software
1 1 (33.33%) Active Directory
Vendors
1 2 (66.67%) ServiceNow
2 1 (33.33%) Microsoft
41 Service Desk Analyst jobs Nationwide