1st/2nd Line Support Job Trends in Chelmsford

1st/2nd Line Support
Essex > Chelmsford

The median 1st/2nd Line Support salary in Chelmsford is £32,500 per year, according to job vacancies posted during the 6 months leading to 9 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
9 Nov 2025
Same period 2024 Same period 2023
Rank 26 - -
Rank change year-on-year - - -
Permanent jobs requiring a 1st/2nd Line Support 3 0 0
As % of all permanent jobs in Chelmsford 2.05% - -
As % of the Job Titles category 2.10% - -
Number of salaries quoted 3 0 0
10th Percentile - - -
25th Percentile £31,250 - -
Median annual salary (50th Percentile) £32,500 - -
75th Percentile £33,750 - -
90th Percentile - - -
Essex median annual salary £32,500 £37,500 -
% change year-on-year -13.33% - -

All Permanent IT Job Vacancies
Chelmsford

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Chelmsford. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Chelmsford with a recognized job title 143 85 100
% of permanent jobs with a recognized job title 97.95% 84.16% 100.00%
Number of salaries quoted 108 57 74
10th Percentile £27,500 £30,000 £25,000
25th Percentile £31,250 £52,500 £37,733
Median annual salary (50th Percentile) £47,500 £60,000 £48,150
Median % change year-on-year -20.83% +24.61% +1.37%
75th Percentile £65,000 £61,625 £68,750
90th Percentile £79,000 £70,000 £71,499
Essex median annual salary £45,000 £55,000 £49,000
% change year-on-year -18.18% +12.24% +3.16%

1st/2nd Line Support
Job Vacancy Trend in Chelmsford

Historical trend showing the proportion of permanent IT job postings featuring '1st/2nd Line Support' in the job title relative to all permanent IT jobs advertised in Chelmsford.

1st/2nd Line Support job vacancy trend in Chelmsford

1st/2nd Line Support
Salary Trend in Chelmsford

Salary distribution trend for 1st/2nd Line Support job vacancies in Chelmsford.

Salary distribution trend for 1st/2nd Line Support job vacancies in Chelmsford

1st/2nd Line Support Skill Set
Top 11 Co-Occurring Skills & Capabilities in Chelmsford

For the 6 months to 9 November 2025, 1st/2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Chelmsford region featuring 1st/2nd Line Support in the job title.

1 3 (100.00%) Active Directory
1 3 (100.00%) Asset Management
1 3 (100.00%) Azure
1 3 (100.00%) Hardware Maintenance
1 3 (100.00%) Microsoft
1 3 (100.00%) Microsoft 365
1 3 (100.00%) Patch Management
1 3 (100.00%) VoIP
1 3 (100.00%) Windows
1 3 (100.00%) Windows Server
1 3 (100.00%) Windows Server 2019

1st/2nd Line Support Skill Set
Co-Occurring Skills & Capabilities in Chelmsford by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 3 (100.00%) Azure
1 3 (100.00%) Microsoft 365
Communications & Networking
1 3 (100.00%) VoIP
Operating Systems
1 3 (100.00%) Windows
1 3 (100.00%) Windows Server
1 3 (100.00%) Windows Server 2019
Processes & Methodologies
1 3 (100.00%) Asset Management
1 3 (100.00%) Hardware Maintenance
1 3 (100.00%) Patch Management
System Software
1 3 (100.00%) Active Directory
Vendors
1 3 (100.00%) Microsoft