Customer Service Representative
North West > Cumbria
The median Customer Service Representative salary in Cumbria is £13,380 per year, according to job vacancies posted during the 6 months leading to 6 November 2025.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 6 Nov 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 34 | - | - |
| Rank change year-on-year | - | - | - |
| Permanent jobs requiring a Customer Service Representative | 1 | 0 | 0 |
| As % of all permanent jobs in Cumbria | 0.30% | - | - |
| As % of the Job Titles category | 0.33% | - | - |
| Number of salaries quoted | 1 | 0 | 0 |
| Median annual salary (50th Percentile) | £13,380 | - | - |
| North West median annual salary | £25,087 | - | - |
All Permanent IT Job Vacancies
Cumbria
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Cumbria. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in Cumbria with a recognized job title | 304 | 475 | 147 |
| % of permanent jobs with a recognized job title | 91.02% | 95.77% | 96.71% |
| Number of salaries quoted | 148 | 272 | 40 |
| 10th Percentile | £25,901 | £35,000 | £26,000 |
| 25th Percentile | £35,000 | £38,734 | £31,750 |
| Median annual salary (50th Percentile) | £45,000 | £50,000 | £43,800 |
| Median % change year-on-year | -10.00% | +14.16% | +16.80% |
| 75th Percentile | £56,094 | £56,000 | £60,000 |
| 90th Percentile | £62,500 | £65,000 | £66,250 |
| North West median annual salary | £49,500 | £50,000 | £55,000 |
| % change year-on-year | -1.00% | -9.09% | +4.76% |
Customer Service Representative
Job Locations in Cumbria
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service Representative within the Cumbria region over the 6 months to 6 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Kendal | - | 1 | £13,380 | - | |
| Customer Service Representative North West |
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Customer Service Representative Skill Set
Top 3 Co-Occurring Skills & Capabilities in Cumbria
For the 6 months to 6 November 2025, Customer Service Representative job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Cumbria region featuring Customer Service Representative in the job title.
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Customer Service Representative Skill Set
Co-Occurring Skills & Capabilities in Cumbria by Category
The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:
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