Customer Service Representative Job Trends in Cumbria

Customer Service Representative
North West > Cumbria

The median Customer Service Representative salary in Cumbria is £13,380 per year, according to job vacancies posted during the 6 months leading to 6 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
6 Nov 2025
Same period 2024 Same period 2023
Rank 34 - -
Rank change year-on-year - - -
Permanent jobs requiring a Customer Service Representative 1 0 0
As % of all permanent jobs in Cumbria 0.30% - -
As % of the Job Titles category 0.33% - -
Number of salaries quoted 1 0 0
Median annual salary (50th Percentile) £13,380 - -
North West median annual salary £25,087 - -

All Permanent IT Job Vacancies
Cumbria

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Cumbria. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Cumbria with a recognized job title 304 475 147
% of permanent jobs with a recognized job title 91.02% 95.77% 96.71%
Number of salaries quoted 148 272 40
10th Percentile £25,901 £35,000 £26,000
25th Percentile £35,000 £38,734 £31,750
Median annual salary (50th Percentile) £45,000 £50,000 £43,800
Median % change year-on-year -10.00% +14.16% +16.80%
75th Percentile £56,094 £56,000 £60,000
90th Percentile £62,500 £65,000 £66,250
North West median annual salary £49,500 £50,000 £55,000
% change year-on-year -1.00% -9.09% +4.76%

Customer Service Representative
Job Locations in Cumbria

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service Representative within the Cumbria region over the 6 months to 6 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Kendal - 1 £13,380 -
Customer Service Representative
North West

Customer Service Representative Skill Set
Top 3 Co-Occurring Skills & Capabilities in Cumbria

For the 6 months to 6 November 2025, Customer Service Representative job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Cumbria region featuring Customer Service Representative in the job title.

1 1 (100.00%) Broadband
1 1 (100.00%) BT
1 1 (100.00%) Customer Service

Customer Service Representative Skill Set
Co-Occurring Skills & Capabilities in Cumbria by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Communications & Networking
1 1 (100.00%) Broadband
Processes & Methodologies
1 1 (100.00%) Customer Service
Vendors
1 1 (100.00%) BT