1st Line Support Jobs in Exeter

First Line Support
Devon > Exeter

The median First Line Support salary in Exeter is £35,000 per year, according to job vacancies posted during the 6 months leading to 23 June 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
23 Jun 2025
Same period 2024 Same period 2023
Rank 24 39 46
Rank change year-on-year +15 +7 -6
Permanent jobs requiring a 1st Line Support 4 3 1
As % of all permanent jobs advertised in Exeter 3.42% 0.76% 0.37%
As % of the Job Titles category 3.67% 0.78% 0.43%
Number of salaries quoted 2 3 1
10th Percentile - - -
25th Percentile £32,500 - £24,500
Median annual salary (50th Percentile) £35,000 £23,000 £25,000
Median % change year-on-year +52.17% -8.00% -16.67%
75th Percentile £37,500 £23,500 £25,500
90th Percentile - £23,800 -
Devon median annual salary £30,500 £24,000 £24,000
% change year-on-year +27.08% 0.00% -20.00%

All Permanent IT Job Vacancies
Exeter

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Exeter. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Exeter with a recognized job title 109 385 231
% of permanent jobs with a recognized job title 93.16% 96.98% 86.19%
Number of salaries quoted 96 319 187
10th Percentile £29,000 £26,450 £26,250
25th Percentile £29,750 £35,000 £31,973
Median annual salary (50th Percentile) £31,500 £40,000 £44,500
Median % change year-on-year -21.25% -10.11% +13.26%
75th Percentile £49,063 £50,000 £55,000
90th Percentile £64,375 £59,000 £70,240
Devon median annual salary £31,500 £45,000 £44,397
% change year-on-year -30.00% +1.36% -1.34%

1st Line Support
Job Vacancy Trend in Exeter

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in Exeter.

Job vacancy trend for 1st Line Support in Exeter

1st Line Support
Salary Trend in Exeter

3-month moving average salary quoted in jobs citing 1st Line Support in Exeter.

Salary trend for 1st Line Support in Exeter

1st Line Support Skill Set
Top 22 Co-occurring Skills and Capabilities in Exeter

For the 6 months to 23 June 2025, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Exeter region featuring 1st Line Support in the job title.

1 2 (50.00%) Windows
1 2 (50.00%) SharePoint
1 2 (50.00%) Microsoft Exchange
1 2 (50.00%) VoIP
1 2 (50.00%) DHCP
1 2 (50.00%) TCP/IP
1 2 (50.00%) DNS
1 2 (50.00%) Microsoft
1 2 (50.00%) Active Directory
1 2 (50.00%) A+ Certification
1 2 (50.00%) Manufacturing
1 2 (50.00%) Advertising
1 2 (50.00%) Microsoft 365
1 2 (50.00%) Entra ID
1 2 (50.00%) Driving Licence
1 2 (50.00%) Ticket Management
1 2 (50.00%) Windows Server
1 2 (50.00%) Collaborative Working
1 2 (50.00%) Problem-Solving
1 2 (50.00%) Social Skills
1 2 (50.00%) Customer Experience
1 2 (50.00%) Onboarding

1st Line Support Skill Set
Co-occurring Skills and Capabilities in Exeter by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (50.00%) Microsoft Exchange
1 2 (50.00%) SharePoint
Cloud Services
1 2 (50.00%) Entra ID
1 2 (50.00%) Microsoft 365
Communications & Networking
1 2 (50.00%) DHCP
1 2 (50.00%) DNS
1 2 (50.00%) TCP/IP
1 2 (50.00%) VoIP
General
1 2 (50.00%) Advertising
1 2 (50.00%) Manufacturing
1 2 (50.00%) Social Skills
Miscellaneous
1 2 (50.00%) Driving Licence
1 2 (50.00%) Onboarding
Operating Systems
1 2 (50.00%) Windows
1 2 (50.00%) Windows Server
Processes & Methodologies
1 2 (50.00%) Collaborative Working
1 2 (50.00%) Customer Experience
1 2 (50.00%) Problem-Solving
1 2 (50.00%) Ticket Management
Qualifications
1 2 (50.00%) A+ Certification
System Software
1 2 (50.00%) Active Directory
Vendors
1 2 (50.00%) Microsoft