Help Desk Technician Job Trends in Glamorgan

Help Desk Technician
South Wales > Glamorgan

The median Help Desk Technician salary in Glamorgan is £29,000 per year, according to job vacancies posted during the 6 months leading to 30 September 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
30 Sep 2026
Same period 2025 Same period 2024
Rank 16 13 -
Rank change year-on-year -3 - -
Permanent jobs requiring a Help Desk Technician 3 5 0
As % of all permanent jobs in Glamorgan 3.06% 6.25% -
As % of the Job Titles category 3.85% 8.47% -
Number of salaries quoted 3 5 0
10th Percentile - - -
25th Percentile £28,500 £28,500 -
Median annual salary (50th Percentile) £29,000 £29,000 -
75th Percentile £29,500 £29,500 -
90th Percentile - - -
South Wales median annual salary £30,000 £29,000 -
% change year-on-year +3.45% - -

All Permanent IT Job Roles
Glamorgan

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Glamorgan. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Glamorgan with a recognized job title 78 59 50
% of permanent jobs with a recognized job title 79.59% 73.75% 89.29%
Number of salaries quoted 42 48 9
10th Percentile £26,250 £23,269 £39,300
25th Percentile £27,500 £25,087 £40,000
Median annual salary (50th Percentile) £33,750 £30,000 £50,000
Median % change year-on-year +12.50% -40.00% -4.76%
75th Percentile £54,813 £36,500 -
90th Percentile £75,000 £70,875 -
South Wales median annual salary £53,171 £50,000 £48,000
% change year-on-year +6.34% +4.17% -4.00%

Help Desk Technician
Job Vacancy Trend in Glamorgan

Historical trend showing the proportion of permanent IT job postings featuring 'Help Desk Technician' in the job title relative to all permanent IT jobs advertised in Glamorgan.

Help Desk Technician job vacancy trend in Glamorgan

Help Desk Technician
Salary Trend in Glamorgan

Salary distribution trend for Help Desk Technician job vacancies in Glamorgan.

Salary distribution trend for Help Desk Technician job vacancies in Glamorgan

Help Desk Technician Skill Set
Top 20 Co-Occurring Skills & Capabilities in Glamorgan

For the 6 months to 30 September 2026, Help Desk Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Glamorgan region featuring Help Desk Technician in the job title.

1 3 (100.00%) Aruba
1 3 (100.00%) Broadband
1 3 (100.00%) Customer Experience
1 3 (100.00%) Cybersecurity
1 3 (100.00%) Draytek
1 3 (100.00%) Firewall
1 3 (100.00%) Incident Management
1 3 (100.00%) Incident Response
1 3 (100.00%) ITIL
1 3 (100.00%) Knowledge Management
1 3 (100.00%) LAN
1 3 (100.00%) Problem-Solving
1 3 (100.00%) Remote Monitoring and Management
1 3 (100.00%) RTP
1 3 (100.00%) Service Delivery
1 3 (100.00%) VLAN
1 3 (100.00%) VoIP
1 3 (100.00%) WAN
1 3 (100.00%) Wi-Fi
1 3 (100.00%) Yealink

Help Desk Technician Skill Set
Co-Occurring Skills & Capabilities in Glamorgan by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Communications & Networking
1 3 (100.00%) Broadband
1 3 (100.00%) Firewall
1 3 (100.00%) LAN
1 3 (100.00%) RTP
1 3 (100.00%) VLAN
1 3 (100.00%) VoIP
1 3 (100.00%) WAN
1 3 (100.00%) Wi-Fi
General
1 3 (100.00%) Social Skills
1 3 (100.00%) Telecoms
Miscellaneous
1 3 (100.00%) Management Information System
Processes & Methodologies
1 3 (100.00%) Customer Experience
1 3 (100.00%) Cybersecurity
1 3 (100.00%) Incident Management
1 3 (100.00%) Incident Response
1 3 (100.00%) ITIL
1 3 (100.00%) Knowledge Management
1 3 (100.00%) Problem-Solving
1 3 (100.00%) Remote Monitoring and Management
1 3 (100.00%) Service Delivery
Vendors
1 3 (100.00%) Aruba
1 3 (100.00%) Draytek
1 3 (100.00%) Yealink