Customer Service Advisor Jobs in Gwent

Customer Service Adviser
South Wales > Gwent

The median Customer Service Adviser salary in Gwent is £16,725 per year, according to job vacancies posted during the 6 months leading to 11 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
11 May 2025
Same period 2024 Same period 2023
Rank 5 - -
Rank change year-on-year - - -
Permanent jobs requiring a Customer Service Advisor 5 0 0
As % of all permanent jobs advertised in Gwent 17.24% - -
As % of the Job Titles category 17.86% - -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £15,052 - -
Median annual salary (50th Percentile) £16,725 - -
75th Percentile £18,397 - -
90th Percentile - - -
South Wales median annual salary £23,504 - -

All Permanent IT Job Vacancies
Gwent

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Gwent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Gwent with a recognized job title 28 28 3
% of permanent jobs with a recognized job title 96.55% 80.00% 13.64%
Number of salaries quoted 23 13 0
10th Percentile £41,500 £24,300 -
25th Percentile £42,500 - -
Median annual salary (50th Percentile) £52,592 £28,290 -
Median % change year-on-year +85.90% - -
75th Percentile £67,500 - -
90th Percentile £72,545 £45,050 -
South Wales median annual salary £50,221 £46,350 £45,456
% change year-on-year +8.35% +1.97% -9.09%

Customer Service Advisor Skill Set
Top 6 Co-occurring Skills and Capabilities in Gwent

For the 6 months to 11 May 2025, Customer Service Advisor job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Gwent region featuring Customer Service Advisor in the job title.

1 5 (100.00%) Broadband
1 5 (100.00%) BT
1 5 (100.00%) Games
1 5 (100.00%) Banking
1 5 (100.00%) Problem-Solving
1 5 (100.00%) Customer Service

Customer Service Advisor Skill Set
Co-occurring Skills and Capabilities in Gwent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 5 (100.00%) Broadband
General
1 5 (100.00%) Banking
1 5 (100.00%) Games
Processes & Methodologies
1 5 (100.00%) Customer Service
1 5 (100.00%) Problem-Solving
Vendors
1 5 (100.00%) BT