Service Desk Analyst Job Trends in Neath Port Talbot
Service Desk Analyst
South Wales > Neath Port Talbot
The median Service Desk Analyst salary in Neath Port Talbot is £30,000 per year, according to job vacancies posted during the 6 months leading to 24 October 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 24 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 15 | - | 2 |
| Rank change year-on-year | - | - | - |
| Permanent Service Desk Analyst jobs | 10 | 0 | 11 |
| As % of all permanent jobs in Neath Port Talbot | 9.26% | - | 55.00% |
| As % of the Job Titles category | 11.49% | - | 55.00% |
| Number of salaries quoted | 5 | 0 | 7 |
| 10th Percentile | - | - | - |
| 25th Percentile | £25,500 | - | - |
| Median annual salary (50th Percentile) | £30,000 | - | £24,000 |
| 75th Percentile | - | - | - |
| 90th Percentile | - | - | - |
| South Wales median annual salary | £29,000 | £35,000 | £28,000 |
| % change year-on-year | -17.14% | +25.00% | - |
All Permanent IT Job Roles
Neath Port Talbot
For comparison with the information above, the following table provides summary statistics for all permanent IT job adverts in Neath Port Talbot matching a recognised job title. The table also shows what proportion of all permanent IT job adverts they make up.
| 6 months to 24 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Permanent job adverts in Neath Port Talbot matching a recognised job title | 87 | 6 | 20 |
| % of permanent job adverts matching a recognised job title | 80.56% | 100.00% | 100.00% |
| Number of salaries quoted | 44 | 6 | 10 |
| 10th Percentile | £30,000 | - | - |
| 25th Percentile | £55,000 | - | - |
| Median annual salary (50th Percentile) | £62,251 | £35,000 | £24,000 |
| Median % change year-on-year | +77.86% | +45.83% | -52.00% |
| 75th Percentile | £75,000 | £42,500 | £36,000 |
| 90th Percentile | £85,000 | £55,000 | £50,375 |
| South Wales median annual salary | £55,000 | £50,000 | £47,500 |
| % change year-on-year | +10.00% | +5.26% | -5.00% |
Service Desk Analyst Job Vacancy Trend in Neath Port Talbot
Historical trend showing the proportion of permanent Service Desk Analyst job postings relative to all permanent IT jobs advertised in Neath Port Talbot.
Service Desk Analyst Salary Trend in Neath Port Talbot
Salary distribution trend for Service Desk Analyst job vacancies in Neath Port Talbot.
Service Desk Analyst Job Locations in Neath Port Talbot
The table below looks at the demand and provides a guide to the median salaries quoted in Service Desk Analyst jobs within the Neath Port Talbot region over the 6 months to 24 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Job Ads Past 6 Months |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| Neath | - | 10 | £30,000 | - | 2 |
| Service Desk Analyst South Wales |
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Service Desk Analyst Skill Set Top 19 Co-Occurring Skills & Capabilities in Neath Port Talbot
For the 6 months to 24 October 2026, Service Desk Analyst job ads cited the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent Service Desk Analyst job ads across the Neath Port Talbot region.
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | DBS Check | 100.0% | 10 |
| 1 | Decarbonisation | 100.0% | 10 |
| 3 | Problem-Solving | 70.0% | 7 |
| 3 | SQL | 70.0% | 7 |
| 5 | Business Intelligence | 30.0% | 3 |
| 5 | Coaching | 30.0% | 3 |
| 5 | Customer Experience | 30.0% | 3 |
| 5 | Customer Service | 30.0% | 3 |
| 5 | Incident Management | 30.0% | 3 |
| 5 | ITIL | 30.0% | 3 |
| 5 | ITIL Certification | 30.0% | 3 |
| 5 | ITSM | 30.0% | 3 |
| 5 | Major Incident Management | 30.0% | 3 |
| 5 | Power BI | 30.0% | 3 |
| 5 | Power Platform | 30.0% | 3 |
| 5 | Root Cause Analysis | 30.0% | 3 |
| 5 | Service Delivery | 30.0% | 3 |
| 5 | Service Management | 30.0% | 3 |
| 5 | Stakeholder Management | 30.0% | 3 |
Service Desk Analyst Skill Set Co-Occurring Skills & Capabilities in Neath Port Talbot by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Job Titles
| Rank | Job Title | Share | Job Ads |
|---|---|---|---|
| 1 | Senior Service Desk Analyst | 30.0% | 3 |