Help Desk Technician Jobs in Newcastle upon Tyne

Help Desk Technician
Tyne and Wear > Newcastle upon Tyne

The median Help Desk Technician salary in Newcastle upon Tyne is £25,300 per year, according to job vacancies posted during the 6 months leading to 11 June 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
11 Jun 2025
Same period 2024 Same period 2023
Rank 46 - -
Rank change year-on-year - - -
Permanent jobs requiring a Help Desk Technician 1 0 0
As % of all permanent jobs advertised in Newcastle upon Tyne 0.28% - -
As % of the Job Titles category 0.29% - -
Number of salaries quoted 1 0 0
Median annual salary (50th Percentile) £25,300 - -
Tyne and Wear median annual salary £25,300 £23,625 -
% change year-on-year +7.09% - -

All Permanent IT Job Vacancies
Newcastle upon Tyne

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Newcastle upon Tyne. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Newcastle upon Tyne with a recognized job title 341 1,121 633
% of permanent jobs with a recognized job title 94.99% 97.82% 84.74%
Number of salaries quoted 236 922 393
10th Percentile £25,000 £30,000 £31,500
25th Percentile £33,375 £37,500 £41,250
Median annual salary (50th Percentile) £54,000 £47,500 £52,500
Median % change year-on-year +13.68% -9.52% +5.00%
75th Percentile £67,500 £66,137 £63,750
90th Percentile £82,500 £80,000 £73,850
Tyne and Wear median annual salary £45,000 £47,500 £52,500
% change year-on-year -5.26% -9.52% +10.53%

Help Desk Technician
Job Vacancy Trend in Newcastle upon Tyne

Job postings that featured Help Desk Technician in the job title as a proportion of all IT jobs advertised in Newcastle upon Tyne.

Job vacancy trend for Help Desk Technician in Newcastle upon Tyne

Help Desk Technician
Salary Trend in Newcastle upon Tyne

3-month moving average salary quoted in jobs citing Help Desk Technician in Newcastle upon Tyne.

Salary trend for Help Desk Technician in Newcastle upon Tyne

Help Desk Technician Skill Set
Top 9 Co-occurring Skills and Capabilities in Newcastle upon Tyne

For the 6 months to 11 June 2025, Help Desk Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Newcastle upon Tyne region featuring Help Desk Technician in the job title.

1 1 (100.00%) Windows
1 1 (100.00%) Active Directory
1 1 (100.00%) Azure
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Analytical Skills
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Social Skills
1 1 (100.00%) Customer Service
1 1 (100.00%) Collaborative Culture

Help Desk Technician Skill Set
Co-occurring Skills and Capabilities in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (100.00%) Azure
1 1 (100.00%) Microsoft 365
General
1 1 (100.00%) Analytical Skills
1 1 (100.00%) Social Skills
Operating Systems
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) Collaborative Culture
1 1 (100.00%) Customer Service
1 1 (100.00%) Problem-Solving
System Software
1 1 (100.00%) Active Directory