Customer Service Advisor Jobs in the North East

Customer Service Adviser
England > North East

The median Customer Service Adviser salary in the North East is £25,087 per year, according to job vacancies posted during the 6 months leading to 12 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
12 May 2025
Same period 2024 Same period 2023
Rank 10 - -
Rank change year-on-year - - -
Permanent jobs requiring a Customer Service Advisor 133 0 0
As % of all permanent jobs advertised in the North East 17.50% - -
As % of the Job Titles category 19.22% - -
Number of salaries quoted 52 0 0
10th Percentile - - -
25th Percentile £23,504 - -
Median annual salary (50th Percentile) £25,087 - -
75th Percentile - - -
90th Percentile - - -
England median annual salary £23,504 £28,500 £21,500
% change year-on-year -17.53% +32.56% -15.69%

All Permanent IT Job Vacancies
North East

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North East with a recognized job title 692 1,778 1,016
% of permanent jobs with a recognized job title 91.05% 95.59% 80.06%
Number of salaries quoted 388 1,432 600
10th Percentile £25,000 £27,500 £30,733
25th Percentile £28,375 £35,920 £37,438
Median annual salary (50th Percentile) £45,000 £47,500 £47,672
Median % change year-on-year -5.26% -0.36% +19.18%
75th Percentile £67,500 £62,500 £61,250
90th Percentile £80,000 £75,675 £72,500
England median annual salary £57,500 £53,500 £60,800
% change year-on-year +7.48% -12.01% +1.33%

Customer Service Advisor
Job Vacancy Trend in the North East

Job postings that featured Customer Service Advisor in the job title as a proportion of all IT jobs advertised in the North East.

Job vacancy trend for Customer Service Advisor in the North East

Customer Service Advisor
Salary Trend in the North East

3-month moving average salary quoted in jobs citing Customer Service Advisor in the North East.

Salary trend for Customer Service Advisor in the North East

Customer Service Advisor
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Service Advisor within the North East region over the 6 months to 12 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Tyne and Wear - 74 £25,087 -
Durham - 55 £23,504 - 1
Cleveland - 4 £25,087 -
Customer Service Advisor
England

Customer Service Advisor Skill Set
Top 7 Co-occurring Skills and Capabilities in the North East

For the 6 months to 12 May 2025, Customer Service Advisor job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North East region featuring Customer Service Advisor in the job title.

1 133 (100.00%) Customer Service
2 132 (99.25%) Problem-Solving
2 132 (99.25%) Broadband
2 132 (99.25%) Games
3 131 (98.50%) Banking
3 131 (98.50%) BT
4 12 (9.02%) Billing

Customer Service Advisor Skill Set
Co-occurring Skills and Capabilities in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 132 (99.25%) Broadband
General
1 132 (99.25%) Games
2 131 (98.50%) Banking
3 12 (9.02%) Billing
Processes & Methodologies
1 133 (100.00%) Customer Service
2 132 (99.25%) Problem-Solving
Vendors
1 131 (98.50%) BT