1st Line Support Job Trends in Preston

First Line Support
Lancashire > Preston

The median First Line Support salary in Preston is £23,250 per year, according to job vacancies posted during the 6 months leading to 15 October 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
15 Oct 2025
Same period 2024 Same period 2023
Rank 12 - -
Rank change year-on-year - - -
Permanent jobs requiring a 1st Line Support 1 0 0
As % of all permanent jobs in Preston 1.85% - -
As % of the Job Titles category 2.04% - -
Number of salaries quoted 1 0 0
10th Percentile - - -
25th Percentile £22,625 - -
Median annual salary (50th Percentile) £23,250 - -
75th Percentile £23,875 - -
90th Percentile - - -
Lancashire median annual salary £23,250 £23,350 £21,000
% change year-on-year -0.43% +11.19% -13.40%

All Permanent IT Job Vacancies
Preston

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Preston. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Preston with a recognized job title 49 129 155
% of permanent jobs with a recognized job title 90.74% 93.48% 95.68%
Number of salaries quoted 39 97 112
10th Percentile £30,000 £35,000 £23,000
25th Percentile £39,083 £41,250 £29,338
Median annual salary (50th Percentile) £50,000 £50,500 £46,000
Median % change year-on-year -0.99% +9.78% +9.27%
75th Percentile £56,000 £65,000 £67,500
90th Percentile £73,400 £72,200 £72,500
Lancashire median annual salary £42,500 £50,000 £49,748
% change year-on-year -15.00% +0.51% +16.37%

1st Line Support
Job Vacancy Trend in Preston

Historical trend showing the proportion of permanent IT job postings featuring '1st Line Support' in the job title relative to all permanent IT jobs advertised in Preston.

1st Line Support job vacancy trend in Preston

1st Line Support
Salary Trend in Preston

Salary distribution trend for 1st Line Support job vacancies in Preston.

Salary distribution trend for 1st Line Support job vacancies in Preston

1st Line Support Skill Set
Top 18 Co-Occurring Skills & Capabilities in Preston

For the 6 months to 15 October 2025, 1st Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Preston region featuring 1st Line Support in the job title.

1 1 (100.00%) Windows
1 1 (100.00%) LAN
1 1 (100.00%) WAN
1 1 (100.00%) DHCP
1 1 (100.00%) DNS
1 1 (100.00%) Business Intelligence
1 1 (100.00%) Microsoft
1 1 (100.00%) Disaster Recovery
1 1 (100.00%) Firewall
1 1 (100.00%) ITSM
1 1 (100.00%) Stakeholder Management
1 1 (100.00%) PowerShell
1 1 (100.00%) Mac OS
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Microsoft Intune
1 1 (100.00%) Power BI
1 1 (100.00%) Power Platform
1 1 (100.00%) Customer Service

1st Line Support Skill Set
Co-Occurring Skills & Capabilities in Preston by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (100.00%) Microsoft 365
1 1 (100.00%) Power Platform
Communications & Networking
1 1 (100.00%) DHCP
1 1 (100.00%) DNS
1 1 (100.00%) Firewall
1 1 (100.00%) LAN
1 1 (100.00%) WAN
Database & Business Intelligence
1 1 (100.00%) Power BI
Operating Systems
1 1 (100.00%) Mac OS
1 1 (100.00%) Windows
Processes & Methodologies
1 1 (100.00%) Business Intelligence
1 1 (100.00%) Customer Service
1 1 (100.00%) Disaster Recovery
1 1 (100.00%) ITSM
1 1 (100.00%) Stakeholder Management
Programming Languages
1 1 (100.00%) PowerShell
Systems Management
1 1 (100.00%) Microsoft Intune
Vendors
1 1 (100.00%) Microsoft