Customer-Centric
West Wales > Swansea
The table below provides summary statistics and salary benchmarking for jobs advertised in Swansea requiring Customer-Centricity skills. It covers permanent job vacancies from the 6 months leading up to 9 November 2025, with comparisons to the same periods in the previous two years.
| 6 months to 9 Nov 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 11 | 24 | 34 |
| Rank change year-on-year | +13 | +10 | +1 |
| Permanent jobs citing Customer-Centricity | 2 | 2 | 1 |
| As % of all permanent jobs in Swansea | 4.17% | 1.69% | 0.70% |
| As % of the Processes & Methodologies category | 5.26% | 2.08% | 0.71% |
| Number of salaries quoted | 2 | 0 | 1 |
| 10th Percentile | - | - | - |
| 25th Percentile | - | - | £30,250 |
| Median annual salary (50th Percentile) | £35,000 | - | £33,500 |
| 75th Percentile | - | - | £36,750 |
| 90th Percentile | - | - | - |
| West Wales median annual salary | £35,000 | - | £33,500 |
All Process and Methodology Skills
Swansea
Customer-Centricity falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Swansea.
| Permanent vacancies with a requirement for process or methodology skills | 38 | 96 | 140 |
| As % of all permanent jobs advertised in Swansea | 79.17% | 81.36% | 98.59% |
| Number of salaries quoted | 24 | 65 | 122 |
| 10th Percentile | £28,975 | £30,000 | £31,250 |
| 25th Percentile | £35,000 | £33,750 | £36,250 |
| Median annual salary (50th Percentile) | £40,000 | £45,000 | £45,000 |
| Median % change year-on-year | -11.11% | - | -10.00% |
| 75th Percentile | £46,813 | £60,000 | £60,000 |
| 90th Percentile | £57,282 | £68,250 | £75,000 |
| West Wales median annual salary | £41,250 | £42,512 | £45,000 |
| % change year-on-year | -2.97% | -5.53% | -7.22% |
Customer-Centricity
Job Vacancy Trend in Swansea
Historical trend showing the proportion of permanent IT job postings citing Customer-Centricity relative to all permanent IT jobs advertised in Swansea.
Customer-Centricity
Salary Trend in Swansea
Salary distribution trend for jobs in Swansea citing Customer-Centricity.
