Technical Support Assistant Jobs

Technical Support Assistant
UK

The median Technical Support Assistant salary in the UK is £30,836 per year according to job vacancies posted during the 6 months to 9 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 May 2024
Same period 2023 Same period 2022
Rank 875 971 1225
Rank change year-on-year +96 +254 -
Permanent jobs requiring a Technical Support Assistant 27 1 4
As % of all permanent jobs advertised in the UK 0.027% 0.001% 0.003%
As % of the Job Titles category 0.029% 0.001% 0.003%
Number of salaries quoted 25 1 2
10th Percentile £22,250 - £20,550
25th Percentile £25,750 £26,750 £20,625
Median annual salary (50th Percentile) £30,836 £28,500 £21,000
Median % change year-on-year +8.20% +35.71% -
75th Percentile £37,000 £30,250 £21,375
90th Percentile - - £21,450
UK excluding London median annual salary £30,836 - £21,000

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 93,776 92,678 150,788
% of permanent jobs with a recognized job title 94.62% 91.45% 96.10%
Number of salaries quoted 67,209 58,362 84,200
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £71,250 £81,250 £78,750
90th Percentile £90,000 £100,000 £96,250
UK excluding London median annual salary £50,000 £53,000 £50,000
% change year-on-year -5.66% +6.00% +5.26%

Technical Support Assistant
Job Vacancy Trend

Job postings that featured Technical Support Assistant in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Technical Support Assistant in the UK

Technical Support Assistant
Salary Trend

3-month moving average salary quoted in jobs citing Technical Support Assistant.

Salary trend for Technical Support Assistant in the UK

Technical Support Assistant
Salary Histogram

Salary distribution for jobs citing Technical Support Assistant over the 6 months to 9 May 2024.

Salary histogram for Technical Support Assistant in the UK

Technical Support Assistant
Top 8 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support Assistant within the UK over the 6 months to 9 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +125 27 £30,836 +8.20% 6
UK excluding London - 25 £30,836 - 6
South West - 10 £26,500 -
South East - 9 £34,000 -
North of England - 6 £33,750 - 5
Yorkshire - 3 £32,500 -
North West - 3 £40,000 - 4
London +106 2 - -

Technical Support Assistant Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 9 May 2024, Technical Support Assistant job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Technical Support Assistant in the job title.

1 13 (48.15%) Social Skills
2 12 (44.44%) Problem-Solving
3 11 (40.74%) Customer Service
4 10 (37.04%) ERP
5 8 (29.63%) Analytical Skills
6 7 (25.93%) Data Centre
6 7 (25.93%) Geotechnical Engineering
6 7 (25.93%) SQL
6 7 (25.93%) Firmware
6 7 (25.93%) Wireless
6 7 (25.93%) Manufacturing
7 5 (18.52%) Microsoft
8 3 (11.11%) CRM
8 3 (11.11%) Electronics
8 3 (11.11%) Logistics
8 3 (11.11%) Biotechnology
8 3 (11.11%) QA
8 3 (11.11%) Biomedicine
8 3 (11.11%) Legal
9 2 (7.41%) System Testing
9 2 (7.41%) Computer Science
9 2 (7.41%) Information Security
9 2 (7.41%) Sarbanes-Oxley
9 2 (7.41%) Windows
10 1 (3.70%) Microsoft Office
10 1 (3.70%) Active Directory
10 1 (3.70%) SLA
10 1 (3.70%) Management Information System
10 1 (3.70%) Finance
10 1 (3.70%) Law

Technical Support Assistant Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.70%) CMS
Applications
1 1 (3.70%) Microsoft Office
Cloud Services
1 1 (3.70%) Azure
1 1 (3.70%) Entra ID
1 1 (3.70%) Microsoft 365
Communications & Networking
1 7 (25.93%) Wireless
2 1 (3.70%) Unified Communications
General
1 13 (48.15%) Social Skills
2 8 (29.63%) Analytical Skills
3 7 (25.93%) Manufacturing
4 3 (11.11%) Electronics
4 3 (11.11%) Legal
5 1 (3.70%) Finance
5 1 (3.70%) Inclusion and Diversity
5 1 (3.70%) Law
Miscellaneous
1 7 (25.93%) Data Centre
2 1 (3.70%) Management Information System
Operating Systems
1 2 (7.41%) Windows
2 1 (3.70%) Windows 10
Processes & Methodologies
1 12 (44.44%) Problem-Solving
2 11 (40.74%) Customer Service
3 10 (37.04%) ERP
4 7 (25.93%) Geotechnical Engineering
5 3 (11.11%) Biomedicine
5 3 (11.11%) Biotechnology
5 3 (11.11%) CRM
5 3 (11.11%) Logistics
6 2 (7.41%) Computer Science
6 2 (7.41%) Information Security
6 2 (7.41%) System Testing
7 1 (3.70%) Agile
7 1 (3.70%) Preventative Maintenance
7 1 (3.70%) Process Improvement
7 1 (3.70%) Statistics
Programming Languages
1 7 (25.93%) SQL
Quality Assurance & Compliance
1 3 (11.11%) QA
2 2 (7.41%) Sarbanes-Oxley
3 1 (3.70%) SLA
System Software
1 7 (25.93%) Firmware
2 1 (3.70%) Active Directory
Vendors
1 5 (18.52%) Microsoft
2 1 (3.70%) Polycom