2nd Line Support Engineer

2nd Line Support Engineer

Desktop and Remote Support

Contract to Perm - Up to £150 a day

Immediate Start and Interviews Next Week

A manufacturing organisation is seeking a 2nd Line Support Engineer to support their new office in Dublin. This is for a global company that offers unrivalled career development and a personal progression plan.

You will work onsite providing desktop and remote support. This is a hybrid role. There may be some travel to other sites.

This is a contract to permanent opportunity and ideally you will lave a driving license.

Core Responsibilities:

• Administer Windows servers, Active Directory, Group Policy, and user lifecycle management

• Manage network, endpoint, and Microsoft server configurations

• Provide troubleshooting break/fix, and preventative maintenance

• Oversee cybersecurity controls, patch management, and ITSM change processes

• Support NVR/camera systems, badge access, MDM, and AV systems

• Maintain documentation and collaborate with operations on process improvements

Requirements:

• 2+ years IT operations experience

• Some knowledge of server hardware, infrastructure, and security best practices

• ITSM change control experience

• Ability to travel as needed