Salesforce Administrator

£30,000 - £40,000 + Benefits

West Midlands | Full-Time

167 Solutions are hiring on behalf of a growing local client who are investing heavily in their Salesforce capability and expanding their internal team.

This is a fantastic opportunity for a hands-on Salesforce Administrator / Developer who enjoys being close to the business, solving problems and making Salesforce genuinely work for end users.

You will play a key role in supporting and developing a well-established Salesforce environment across Sales Cloud and Service Cloud, helping drive adoption, improve processes and support business growth.

This is a varied position where no two days look the same. You will be the go-to person for Salesforce administration, user support, configuration and light development, working closely with stakeholders across the business to continuously improve the platform.

You will be involved in:

• Day-to-day Salesforce Administration and Support
• Managing users, permissions, profiles and security settings
• Supporting and optimising Sales Cloud and Service Cloud
• Troubleshooting issues and providing hands-on user support
• Creating reports, dashboards and improving data quality
• Configuring workflows, automations and process improvements
• Supporting integrations and system enhancements
• Working with internal teams to gather requirements and improve user experience
• Helping drive Salesforce adoption across the wider business

We are keen to speak with individuals who are hands-on, proactive and enjoy being part of a growing team environment.

Experience with the following would be beneficial:

• Commercial experience working with Salesforce Administration
• Exposure to Sales Cloud and Service Cloud
• Experience supporting users and troubleshooting Salesforce issues
• Configuration experience including flows, validation rules, reports and dashboards
• Some Salesforce development capability would be advantageous (Apex, Lightning Components, integrations or declarative development)
• Strong communication skills and a genuine willingness to help users
• Someone who enjoys working closely with the wider business and internal stakeholders

This is an excellent chance to join a business that is genuinely investing in Salesforce and building out its internal capability. You will have the opportunity to make a visible impact, influence how the platform evolves and grow your Salesforce skillset in a supportive environment.

Salary: £30,000 - £40,000

Location: West Midlands

Working Pattern: Full-time