Application Support

Senior D365 F&O Consultant / Applications Lead

Up to £75,000 Benefits

Hybrid – Leeds

Our client, a luxury manufacturing business based in Leeds, is looking for an experienced D365 Consultant to take ownership of their Microsoft Dynamics 365 Finance & Operations (F&O) environment. This is a pivotal role where you’ll drive the rollout, optimisation, and ongoing development of D365, while also mentoring and developing a junior ERP Applications Support Engineer.

Key Responsibilities:

• Lead the management, optimisation, and support of D365 F&O, ensuring the system evolves with business requirements.
• Deliver end-to-end ERP projects — from requirements gathering and design through to implementation, testing, and post-go-live support.
• Act as the subject-matter expert for D365, liaising with stakeholders across finance, operations, and production, as well as third-party partners.
• Manage and support integrations across a hybrid IT landscape (cloud and on-premises).
• Identify opportunities to streamline and automate finance, manufacturing, and supply chain processes.
• Provide guidance, training, and day-to-day leadership to a junior ERP support colleague, helping them develop their skills.
• Deliver user training across the business to ensure strong system adoption and maximise ROI.
• Provide expert 2nd/3rd line support when required, including occasional out-of-hours support during critical business events (e.g., stocktakes).

Key Requirements:

• Proven expertise in Microsoft Dynamics 365 Finance & Operations, with hands-on implementation and support experience (minimum 2 years).
• Strong ERP knowledge, ideally within a manufacturing or production setting.
• Previous experience mentoring or training junior team members.
• Solid understanding of integrations and hybrid IT infrastructures.
• Familiarity with Power Platform / Power Automate is highly desirable.
• Excellent communication skills, with the ability to translate technical concepts for non-technical audiences.
• A collaborative and proactive leader, with the confidence to drive change and continuous improvement.
• Experience with Applications AX - desirable.