Field Engineer

Field Engineer £32,000 - £36,000 + £4k car allowance North of England

Are you a proactive and driven IT professional looking to further your Field Engineer career? We’re working with a growing MSP known for its fast, reliable, and personable IT support across the UK, 24/7, 365 days a year.

This role is ideal for someone with a strong service desk background who has already spent at least 1 year in a Field Engineer position. You'll be someone who takes initiative, solves problems independently, and thrives in a hands-on, customer-facing environment.

What your week could look like:
  • Day visits to one or multiple customer sites

  • Business-as-usual (BAU) service desk support

  • Occasional overnight stays depending on site location and project work

Key Responsibilities:
  • Carrying out IT and WiFi installations at client sites

  • Pre-configuring hardware/software and assisting with implementation of IT, network, and WiFi solutions

  • Conducting wireless surveys using modern tools and software

  • Providing remote and telephone-based IT support (Microsoft 365, WiFi, connectivity issues, etc.)

  • Managing and resolving support tickets efficiently, escalating when necessary

  • Keeping documentation and project records up to date

  • Collaborating closely with internal teams to ensure excellent client service

Key Requirements:
  • At least 1 year of field-based IT support experience

  • Full UK Driving License
  • Previous experience on a service desk, ideally within an MSP environment

  • Strong understanding of Microsoft 365, Azure, and Active Directory

  • Experience with Windows Server (DC, DNS, DHCP, GPO)

  • Exposure to WiFi technologies such as Cisco, Ruckus (Aruba a bonus)

  • CCNA certified or equivalent working knowledge of networking up to CCNA level

  • Excellent communication skills and confidence dealing with end users on-site and remotely

  • A can-do attitude, a proactive mindset, and the ability to work independently

Desired (but not essential):
  • Exposure to telecoms/PBX systems (e.g. Mitel, NEC, Gamma Horizon, 3CX)

  • Understanding of connectivity types like ISDN, PSTN, SIP, and analogue voice

  • Certifications like MCP, MCSA, or Cisco ICND1 are beneficial but not required.
Company
1TECH STAFFING LIMITED
Location
Manchester, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
£32,000 - £36,000 per annum
Posted
Company
1TECH STAFFING LIMITED
Location
Manchester, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
£32,000 - £36,000 per annum
Posted