Field Engineer
Field Engineer £32,000 - £36,000 + £4k car allowance North of England
Are you a proactive and driven IT professional looking to further your Field Engineer career? We’re working with a growing MSP known for its fast, reliable, and personable IT support across the UK, 24/7, 365 days a year.
This role is ideal for someone with a strong service desk background who has already spent at least 1 year in a Field Engineer position. You'll be someone who takes initiative, solves problems independently, and thrives in a hands-on, customer-facing environment.
What your week could look like:-
Day visits to one or multiple customer sites
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Business-as-usual (BAU) service desk support
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Occasional overnight stays depending on site location and project work
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Carrying out IT and WiFi installations at client sites
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Pre-configuring hardware/software and assisting with implementation of IT, network, and WiFi solutions
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Conducting wireless surveys using modern tools and software
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Providing remote and telephone-based IT support (Microsoft 365, WiFi, connectivity issues, etc.)
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Managing and resolving support tickets efficiently, escalating when necessary
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Keeping documentation and project records up to date
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Collaborating closely with internal teams to ensure excellent client service
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At least 1 year of field-based IT support experience
- Full UK Driving License
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Previous experience on a service desk, ideally within an MSP environment
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Strong understanding of Microsoft 365, Azure, and Active Directory
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Experience with Windows Server (DC, DNS, DHCP, GPO)
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Exposure to WiFi technologies such as Cisco, Ruckus (Aruba a bonus)
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CCNA certified or equivalent working knowledge of networking up to CCNA level
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Excellent communication skills and confidence dealing with end users on-site and remotely
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A can-do attitude, a proactive mindset, and the ability to work independently
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Exposure to telecoms/PBX systems (e.g. Mitel, NEC, Gamma Horizon, 3CX)
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Understanding of connectivity types like ISDN, PSTN, SIP, and analogue voice
- Certifications like MCP, MCSA, or Cisco ICND1 are beneficial but not required.
- Company
- 1TECH STAFFING LIMITED
- Location
- Manchester, Lancashire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £32,000 - £36,000 per annum
- Posted
- Company
- 1TECH STAFFING LIMITED
- Location
- Manchester, Lancashire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £32,000 - £36,000 per annum
- Posted