IT Apprentice (3Gi Technology)
We are looking for a growth minded (reference ‘Mindset’), organized individual who is flexible and eager to learn. If you already have a personal interest in IT/Technology, along with a passion for learning and self-improvement, then this may be the ideal position for you!
Role
As an IT Apprentice, your main/immediate responsibility will include:
- Providing 1st line technical support for telephone and email requests from users
- Offering application support to ensure users are leveraging cloud systems to their fullest potential
- Troubleshooting hardware and software issues, escalating or resolving them as required
- Maintaining and documenting the registration system
- Managing user requests for software downloads or installations.
- Maintaining existing systems and troubleshooting performance issues
Training
Offer of a full-time position on successful completion of the apprenticeship.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- ESTIO TRAINING LIMITED
- Working Week
- Monday to Friday. Shifts to be confirmed.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Monday, 19th May 2025
- Start Date
- Monday, 26th May 2025
Desired Skills
- Communication skills
- Organisation skills
- Team working
- Growth mindset
- Impact player
- Willingness to be flexible
- Adaptable in all situations
- A strong desire for knowledge
- Passion for technology
- Methodical
- Social intelligence
- Self awareness
- Open to coaching and feedback
- Strong self-discipline
- Motivation to progress
- Written communication skills
Qualifications
- English and Maths GCSE, grade Grade 4/5 or above (Essential)
About the Employer
3GI TECHNOLOGY LIMITED
3Gi Technology is split into 3 core areas: In the main 3Gi Technology Services business, we provide C-level support for technology strategy combined with traditional MSP roles and have a fully managed Security Operation that manages cyber security defence for our clients. We work with a wide range of clients across various sectors, so the diversity and pace of change is high. This is a fantastic opportunity to gain exposure to a Technology Service Provider (TSP) at the cutting edge of technology. In the AI space, CloudCombinator are an Advanced Tier AWS partner business, that specialises in building AI solutions for technology companies using the latest building blocks of AI solutions delivered by AWS. This is a fast growth area for AI Engineers and AWS Solution Architects and is looking to grow. In the dedicated Cyber Security sector, RoboShadow is a cyber security management SaaS solution that is deployed and trusted by over 250,000 global users. This is a software company at the heart and has provided a great career path for some of the most talented engineers.
- Company
- 3GI TECHNOLOGY LIMITED
- Location
- WHITEGATE BUSINESS CENTRE, ALEXANDER LANE, SHENFIELD, BRENTWOOD, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,000 a year
- Posted
- Company
- 3GI TECHNOLOGY LIMITED
- Location
- WHITEGATE BUSINESS CENTRE, ALEXANDER LANE, SHENFIELD, BRENTWOOD, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,000 a year
- Posted