Systems Analyst - Civica
Our client is currently looking to recruit a Systems Analyst on an initial 3 month contract.
System Administrator – Housing Systems (Civica Cx)
£350 - £450 per day inside IR35
Warwickshire - 1 day a week, 4 from home
Are you an experienced systems professional with exceptional attention to detail and a background in housing or financial systems?
We are seeking a confident and organised System Administrator to support the effective operation, maintenance and ongoing development of our Housing Information Management System (Cx) and associated income processes. This is a pivotal operational role within the Communities & Homes service, ensuring the accurate processing of housing income (circa £18m annually), maintaining system integrity, and supporting colleagues across Housing, Income, Finance and IT.
You will take responsibility for the day-to-day administration of the housing system and associated financial processes, ensuring accuracy, compliance and continuity of service delivery.
Financial & Income Processing
We’re looking for a methodical and analytical professional who thrives on accuracy and continuous improvement.
You will:
This is a fantastic opportunity to join an established organisation with potential for contract extensions.
System Administrator – Housing Systems (Civica Cx)
£350 - £450 per day inside IR35
Warwickshire - 1 day a week, 4 from home
Are you an experienced systems professional with exceptional attention to detail and a background in housing or financial systems?
We are seeking a confident and organised System Administrator to support the effective operation, maintenance and ongoing development of our Housing Information Management System (Cx) and associated income processes. This is a pivotal operational role within the Communities & Homes service, ensuring the accurate processing of housing income (circa £18m annually), maintaining system integrity, and supporting colleagues across Housing, Income, Finance and IT.
You will take responsibility for the day-to-day administration of the housing system and associated financial processes, ensuring accuracy, compliance and continuity of service delivery.
Financial & Income Processing
- Managing daily Direct Debit and BACS files (ARUDD, ADDACS, AUDDIS)
- Processing cash payment files
- Uploading daily and monthly Universal Credit files
- Maintaining reconciliation spreadsheets and resolving discrepancies
- Monitoring and investigating suspense accounts
- Liaising with Income, Benefits and Finance teams to resolve payment issues
- Day-to-day administration of the housing system (Cx), including user accounts and permissions
- Monitoring scheduled processes and resolving failures
- Supporting system upgrades and configuration updates
- Working with IT and third-party suppliers to resolve technical issues
- Supporting system interfaces between housing and corporate systems
- Producing statutory and operational returns (CORE, LAHS, LADR, NFI)
- Supporting KPI reporting requirements
- Maintaining and improving data quality and report accuracy
- Assisting with regulatory compliance and audit requirements
We’re looking for a methodical and analytical professional who thrives on accuracy and continuous improvement.
You will:
- Have experience administering housing, income or financial systems
- Understand Direct Debit and BACS processing
- Be experienced in financial reconciliations
- Be confident investigating discrepancies and resolving complex issues
- Manage competing deadlines and cyclical workloads effectively
- Communicate clearly with both technical and operational colleagues
- Possess strong Excel and reporting skills
This is a fantastic opportunity to join an established organisation with potential for contract extensions.