Principal Technical Lead - Maldon District Council
Principal Technical Lead - Maldon District Council
Maldon
Temporary, Full Time
£35.00 ph
Reporting into the Technical Support Team Leader, you will:
- Support the day-to-day management, workflow and prioritisation of Technical Support and Validation Officers
- Act as a point of escalation for complex or sensitive customer and internal enquiries
- Help drive service improvement, consistency and resilience across Development Management processes
- Support staff development, performance management and training
- Contribute to improved systems, digital services and customer self-service
- Work collaboratively across teams and services to support statutory and corporate objectives
This role suits someone who combines strong technical understanding with people leadership, process improvement and a genuine commitment to public service.
The experience you will bring:
- Strong experience in Development Management and/or Building Control environments
- Confidence managing workflows, priorities and competing demands
- The ability to support and develop others through coaching, guidance and clear communication
- Experience contributing to business or process improvement initiatives
- A customer-focused approach, with the confidence to handle complex or contentious enquiries
- Good working knowledge of planning support systems and digital tools
- A collaborative mindset and the ability to work positively with colleagues, members, partners and stakeholders
The ideal candidate will need to attend the office at least twice a week, ideally Tuesday and Wednesday or Wednesday and Thursday.
To find out more information please contact
Recruitment is done in line with safe recruitment practices.
We are an equal opportunity agency