NOC / Firewall Engineer

Network Engineer – Network Security Specialist

Location: Leeds City Centre (Hybrid: 3 days in the office, 2 days remote)

Job Type: Full-Time

Reports To: Security Operations Manager

Salary: £30,000 – £45,000 + On-Call Allowance + Benefits

Working Hours: 09:30–18:00 (core business hours are 08:00–18:00)

On-Call: 1-in-4 rotation with allowance, providing 24/7 coverage

Company Overview

A trusted cybersecurity reseller and managed services provider (MSP) delivering end-to-end security solutions to organizations of all sizes. The team supports a broad range of cutting-edge security technologies, helping customers secure their networks, applications, and infrastructure through proactive monitoring, management, and incident response.

As demand for managed firewall and security services grows, my client is looking for a Network Engineer with strong networking fundamentals and a willingness to learn advanced security technologies. This role is ideal for someone with 1–2 years of experience who wants to develop their skills in a supportive, growth-focused environment.

Role Overview

As a Network Engineer within the Security Operations Center (SOC), you will help manage and support customer network security environments. You’ll work on firewall configurations, troubleshooting, and incident response, while gaining exposure to SIEM tools and advanced security solutions. Full training and development opportunities will be provided.

Key Responsibilities

• Monitor and manage client firewalls, VPNs, and network devices using centralized monitoring platforms and vendor tools.
• Perform firewall rule changes, security policy updates, NAT and routing modifications across Fortinet, Check Point and Palo Alto devices.
• Investigate and troubleshoot connectivity, performance, and security issues across client networks.
• Respond to alerts, incidents, and service requests, escalating where necessary in line with SLAs.
• Conduct routine maintenance and health checks on firewall appliances and associated infrastructure.
• Document changes, issues, and resolutions in the ticketing system and provide status updates to clients as needed.
• Collaborate with internal SOC and engineering teams to resolve complex incidents.
• Gain exposure to SIEM alert triage and basic investigation using Microsoft Sentinel or LogPoint (training provided).

Essential Skills & Experience

• 1–2+ years of experience in a networking or firewall support role (or equivalent hands-on experience).
• Strong understanding of networking fundamentals: TCP/IP, routing, NAT, VPN, DNS, VLANs.
• Basic exposure to firewall technologies (Fortinet or Check Point preferred).
• Ability to troubleshoot connectivity issues using tools like ping, traceroute, and log analysis.
• Familiarity with ticketing systems and remote monitoring tools.
• Strong communication and documentation skills.

Desirable Skills & Experience

• Hands-on experience with Fortinet FortiGate and/or Check Point SmartConsole.
• Exposure to SIEM platforms (Microsoft Sentinel, LogPoint) or SOC environments (training provided).
• Relevant certifications (e.g., Fortinet NSE4, Check Point CCSA, CompTIA Network+/Security+).
• Knowledge of ITIL processes and service management best practices.
• Familiarity with cloud networking and security (AWS, Azure).
• Awareness of scripting or automation (Python, PowerShell).

Why Join?

• Be part of a fast-growing cybersecurity business with a strong technical reputation.
• Gain exposure to enterprise-level network environments and leading firewall vendors.
• Work alongside experienced security professionals in a supportive team.
• Opportunities for training, certifications, and long-term career growth.
• Hybrid working model, on-call rotation bonuses, and a comprehensive benefits package.