Recruitment Administration Apprentice

We have a great opportunity for a Recruitment Administrator Apprentice to join a well-established Healthcare provider based in Walsall. The Recruitment Administrator plays a key role in ensuring safe, compliant, and efficient recruitment processes for 5 Care Services Ltd. 

Duties and Responsibilities:

• Advertise job vacancies across multiple platforms (Indeed, DWP, social media)
• Respond to enquiries from applicants promptly and professionally
• Screen CVs, shortlist candidates, and book interviews
• Contact candidates to arrange interviews, confirm documentation, and explain the recruitment process
• Conduct initial telephone screening where required
• Prepare interview packs and support interview administration
• Maintain excellent communication with applicants throughout the recruitment journey
• Complete and record identity checks (passport, driving licence, proof of address)
• Complete and record right-to-work checks (UKVI compliance)
• Request, track, and record references
• Complete DBS applications and monitor their progress
• Ensure all recruitment processes follow CQC “Fit and Proper Person” requirements
• Check gaps in employment and document explanations
• Update safer recruitment trackers and ensure files are audit-ready
• Create digital and paper staff files and maintain them to CQC and UKVI standards
• Upload and record training certificates, induction documents, and mandatory checks
• Ensure all compliance documents are completed before staff commence shadowing or care
• Track training expiries and notify management when renewals are due
• Ensure all documents are stored securely in line with GDPR
• Be the first point of contact for recruitment queries
• Build positive relationships with candidates, new starters, and external organisations
• Keep managers updated on recruitment progress and staffing pipelines
• Prepare weekly recruitment reports for the Registered Manager
• Work with Care Coordinators to ensure new staff availability is added to rota systems
• Support induction days, prepare induction packs, and complete compliance paperwork
• Support probation administration and gather probation feedback
• Assist with updating staff availability on Care Planner (if required)
• Record uniform issues, equipment logs, and new starter forms
• Support senior management with personnel-related documentation when required
• Handle all applicant and staff information securely
• Ensure all data processing follows GDPR and company policies
• Maintain confidentiality at all times
• Report any data breaches immediately to the Registered Manager
• Keep recruitment processes efficient, professional, and candidate friendly
• Contribute ideas for improving recruitment and onboarding workflows
• Ensure all recruitment activities reflect the organisation’s values and CQC and UKVI expectations
• Participate in training and development to maintain compliance and industry knowledge

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience

• English GCSE, grade C/4 or above (Essential)
• Maths GCSE, grade C/4 or above (Essential)