Business Analyst

Business Analyst – Payments & Fintech Innovation

Location: Hybrid – UK or Europe

Employment Type: Full-time, Permanent

Sector: Fintech / Payments / Digital Transformation

Before applying for this role, please read the following information about this opportunity found below.

About the Company

Join a global fintech leader that's reshaping how money moves. We design and deliver instant, secure, and scalable payment solutions that power pre-paid cards, digital wallets, and embedded financial experiences around the world.

We're innovators at heart — agile, collaborative, and driven by the mission to make digital payments effortless and empowering. Our culture celebrates difference, values creativity, and champions each team member's unique potential.

The Opportunity

We're looking for a Business Analyst to help deliver a next-generation global payment platform that enables innovative pre-paid card services.

You'll be the key connection between Product and Technology teams — translating business needs into clear, actionable requirements, ensuring the agile squads deliver with precision and purpose. You'll also play a critical role in refining payment processes, enhancing automation, and driving operational excellence across the platform.

What You'll Do

• Break down large product features into clear, prioritised user stories with measurable acceptance criteria.
• Collaborate with stakeholders to define and document requirements, ensuring alignment across teams.
• Create detailed process maps, data flows, and visual documentation to communicate complex concepts.
• Capture and validate non-functional requirements including performance, scalability, and security.
• Identify business rules, dependencies, and process improvement opportunities.
• Work closely with developers and product owners to clarify requirements and validate solutions.
• Support discovery activities, user acceptance testing (UAT), and release readiness.
• Participate actively in agile ceremonies including stand-ups, sprint planning, reviews, and retrospectives.

What You'll Bring

• Strong knowledge of card payment processes including authorisation, clearing, settlement, reconciliation, and fraud monitoring.
• Experience in agile delivery, ideally within fintech, banking, or payments.
• Excellent analytical, communication, and stakeholder management skills.
• Ability to model business processes and translate complex needs into actionable insights.
• Proactive mindset with strong problem-solving and collaboration abilities.
• Proven experience working across cross-functional, multi-location teams.

What's on Offer

We believe people do their best work when they're supported and trusted. That's why we offer:

• Hybrid working model – flexibility to balance in-office collaboration and remote work.
• Generous annual leave plus additional wellbeing and volunteering days.
• Enhanced family leave, medical insurance, and pension contributions.
• Global career mobility with opportunities across the UK, Europe, North America, and Australia.
• Professional development support – including paid memberships and certifications.
• Performance bonuses, life assurance, and employee assistance programmes.
• Access to exclusive discount hubs and wellbeing resources.

Our Culture

We believe in a workplace where individuality is celebrated, inclusion is the norm, and collaboration drives success. Our teams are built on trust, innovation, and shared purpose — where you'll be empowered to deliver your best work and grow your career in a truly global fintech environment.

Ready to shape the future of digital payments?

Apply now to join a high-performing team driving innovation at the heart of financial technology.