Customer Success Executive
Spanish & Portuguese Marketing Coordinator / Customer Success
Executive (Temporary)
Location: London
Hours: 9:00am - 5:00pm
Working Pattern: Office-based, 3 days per week
Contract: Temporary Assignment
Pay Rate: £15 per hour
Languages: Native-level Spanish essential | Portuguese highly
desirable
About the Company
Our client is a specialist digital marketing business operating
across multiple European markets. They partner with leading
electrical manufacturers, delivering content marketing, email
campaigns, newsletters and digital engagement initiatives to
industry-specific audiences across Europe.
They are currently seeking a Spanish-speaking Marketing
Coordinator / Customer Success Executive to provide temporary
cover within their Spain and Portugal division.
The Role
This is a varied client-facing position combining customer
success, account management and digital marketing
responsibilities. You will be responsible for managing
relationships with clients across Spain and Portugal while
coordinating marketing campaigns and content initiatives.
Working closely with internal teams, you will ensure client
requirements are delivered efficiently, campaigns run smoothly,
and customers receive an excellent level of service.
Key Responsibilities
* Act as the primary point of contact for clients across Spain
and Portugal
* Build and maintain strong customer relationships
* Gather content and campaign requirements from clients
* Upload and manage content through CMS platforms and website
backends
* Create and schedule email newsletters
* Support social media and digital marketing activity
* Coordinate marketing campaigns and client communications
* Work with internal teams to ensure successful campaign delivery
* Monitor customer engagement and provide regular updates to
clients
* Maintain accurate records and reporting
Requirements
* Native or near-native Spanish language skills
* Portuguese language skills highly desirable
* Previous experience within Marketing, Customer Success, Account
Management, Client Services or a similar role
* Experience using CMS platforms, email marketing systems or
marketing automation tools would be advantageous
* Strong written and verbal communication skills
* Highly organised with excellent attention to detail
* Comfortable managing multiple projects and stakeholders
simultaneously
* Positive, collaborative and team-oriented approach
What We're Looking For
The ideal candidate will be personable, proactive and confident
communicating with clients. This role would suit someone with
some previous marketing or client-facing experience, although
recent graduates with relevant qualifications and strong language
skills will also be considered.
Interview Process
* Stage 1: Introductory interview
* Stage 2: Final interview including a Spanish language
assessment
What's on Offer?
* £15 per hour
* Temporary assignment with potential for extension
* Opportunity to work within an international European team
* Exposure to digital marketing, customer success and account
management
* Supportive and collaborative working environment
This is an excellent opportunity for a Spanish-speaking
professional looking to develop their career within digital
marketing and customer success while working with international
clients across Spain and Portugal.