Account Manager

Account Manager - £45,000-£55,000 Basic + Bonus | OTE £65,000 + Benefits

Location: Central London (4 days office / 1 day remote)

About the Company

Our client is a fast-growing, membership-based intelligence platform that connects, informs, and inspires the world’s most influential C-level Operations and Supply Chain Officers—and their teams—as they harness the power of the AI and Digital Revolution.

Backed by leading investors and trusted by many of the world’s largest consumer brands, this business is scaling quickly across clients, products, and people. Now is an exciting time to join their journey.

What’s in it for You?

• £45,000 - £55,000 base salary
• Performance-based bonus (OTE £65,000)
• Private healthcare
• Life assurance
• Company pension scheme
• Monthly team social events
• Opportunity to work with a purpose-driven, high-growth business in an influential sector

The Role: Account Manager

As an Account Manager, you’ll join a dynamic London-based team, owning and growing a portfolio of senior-level client relationships. You’ll act as a trusted partner to global Operations and Supply Chain leaders, ensuring they get maximum value from their membership while driving renewals and uncovering growth opportunities.

Your responsibilities will include:

• Leading the engagement strategy for a portfolio of enterprise clients
• Driving member retention, product adoption, and long-term value
• Managing full renewal cycles and identifying upsell opportunities
• Building trusted relationships with C-level executives
• Collaborating with internal teams (product, research, delivery) to customise insights and engagement
• Monitoring member feedback and engagement data to proactively reduce churn
• Acting as the voice of the customer—highlighting feedback and influencing product development

About You

We’re looking for someone who combines commercial acumen with relationship-building expertise:

• 3+ years in account management or client success in SaaS, research, or subscription-based sales
• Proven track record of hitting/exceeding targets, including six-figure deals with enterprise clients
• Skilled in managing complex negotiations, often with procurement teams
• Strong communication and relationship-building skills at C-suite level
• A proactive, resilient mindset with a passion for solving client challenges
• Entrepreneurial spirit — excited by growth and comfortable in a scale-up environment
• Able to adapt and thrive in a fast-moving, evolving business

Apply now to be considered for this Account Manager role.

ABR Associates Ltd is acting as an Employment Agency in relation to this role. We specialise in placing candidates into permanent positions within Media, Digital, SaaS, Market Research, Events, and Business Information sectors.

Please note: Due to high application volumes, only shortlisted candidates will be contacted. If you do not hear from us within 2 weeks, please assume you have not been successful on this occasion, and thank you for your interest.