Apprentice Administration Assistant

Join us to develop and expand your knowledge and skills with a Level 2 Apprenticeship! Working with the MIS Team in our Plymouth City Centre office, you will support our teaching teams with a range of administration and customer service that will really help kick start your business career. 

Role

  • The job role here at ATL is quite diverse, so you'll get a really useful range of experience. Full on-the-job training will be given and you will be mentored by a highly experienced Manager, with additional support from the rest of our friendly Central Services team and specialist tutors.
  • We'll support you in developing your administrative and customer service support skills (in-person, via telephone or online/remote) for Achievement Training customers, visitors and guests
  • You'll learn how to maintain accurate and effective computerised and manual records, ensuring that office digital and hard copy filing is up-to-date at all times and help to resolve queries from staff and learners regarding their studies and funding
  • You'll support the team in ensuring all learner records, other company documents, and data are processed efficiently and securely
  • Training on and off-the-job will enable you to give clear information, advice and guidance or refer to relevant colleagues as needed

Training

We'll support you to develop your skills, knowledge and experience as you work towards your Level 2 Administration Assistant qualification.

Your weekly day-release for study will be right here at Achievement Training in Plymouth city centre. 

Progression opportunities may include advanced and higher Apprenticeships and with experience, you could become a senior Administrator, Team Leader or Office Manager across a wide range of sectors.

You can find more information on Future careers by visiting https://nationalcareers.service.gov.uk/

Apprenticeship Standard
Administration assistant (level 2)
Training Provider
ACHIEVEMENT TRAINING LIMITED
Working Week
Monday - Thursday, 09:00am - 05:00pm and Friday, 09:00am - 04:00pm with 1 day per week study-release.
Expected Duration
1 Year 3 Months
Positions Available
1
Closing Date
Friday, 18th September 2026
Start Date
Thursday, 1st October 2026

Desired Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience

Qualifications

  • English GCSE, grade 4 (Essential)
  • Maths GCSE, grade 4 (Desired)

About the Employer

ACHIEVEMENT TRAINING LIMITED
Achievement Training Limited is a private training organisation located in the city centre and offering a wide range of flexible educational and vocational training courses to young people and adults for 30 years. The Head Office is based in Norwich Union House with additional training rooms in the Pinpoint Building, both in the city centre. ATL’s excellent reputation with local employers and employment services is a key factor in our delivery of employability. We have provided Apprenticeships since 2001 and have a wealth of knowledge and experience in delivering training that supports real progression in employment.

Job Details

Company
ACHIEVEMENT TRAINING LIMITED
Location
Norwich Union House, St Andrews Cross, Plymouth, England, United Kingdom
Employment Type
Intermediate Apprenticeship
Salary
£14,144 to £22,471.28 a year
Posted