Single Point of Access Support Assistant Apprentice
The SPA Support Assistant efficiently uploads referrals and contacts for the Single Point Access (SPA) system. Based in the Multi-Agency Safeguarding Hub (MASH), the role collaborates with partners - including police, health, probation, and adult services - to share information and safeguard children.
Role
This is an exciting new role within the SPA (Single Point Access) where you will be responsible for ensuring referrals and contacts are uploaded onto our system efficiently and speedily.
Through the Multi- Agency Safeguarding Hub (MASH), the SPA works in partnership with the police, health and mental health, probation, and adult services to share information so that we can together provide the most appropriate response to concerns about children.
As the SPA Support Assistant, you will work closely alongside Social Workers and Contact Information Officers, playing a crucial role in supporting the overall functioning of the SPA by ensuring large numbers of contacts are uploaded onto the system each day.
Training
Business Administrator Level 3.
Training will take place at work, 6-hours each week.
- Administration team leader
- Database clerk
- Executive officer
- Office supervisor
- Personal assistant (PA)
- Secretary
- Administration clerk/officer
- Apprenticeship Standard
- Business administrator (level 3)
- Training Provider
- ACHIEVING FOR CHILDREN COMMUNITY INTEREST COMPANY
- Working Week
- Monday - Friday 9am - 5pm
- Expected Duration
- 1 Year 4 Months
- Positions Available
- 1
- Closing Date
- Thursday, 1st October 2026
- Start Date
- Monday, 2nd November 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Qualifications
- 5 GCSES or more GCSE, grade 4 or above (Essential)
- English GCSE, grade 4 or above (Essential)
- Maths GCSE, grade 4 or above (Essential)