IT Support Apprentice
You will be part of a small IT support function supporting internal end users. You will take support calls from colleagues and apply fix solutions to IT incidents. You will work with senior IT colleagues to resolve more complex issues. Incidents can vary between cloud, networks and hardware.
Role
The role requires the following:
- Provide 1st line user support and logging, using IT Service Management tool
- New build, rebuild workstation rollout
- Account management and administration
- Diagnose and resolve basic technical issues related to hardware, software, and network connectivity
- Communicating effectively with colleagues to resolve IT related issues
Training will be provided.
Training
Potential full-time role upon successful completion of the apprenticeship programme.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- LIFETIME TRAINING GROUP LIMITED
- Working Week
- Monday – Thursday, 7.30am-4pm and Friday 7.30am-1pm.
- Expected Duration
- 1 Year 3 Months
- Positions Available
- 1
- Closing Date
- Tuesday, 15th July 2025
- Start Date
- Tuesday, 22nd July 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
Qualifications
- English GCSE, grade C/4 (Desired)
- IT or Digital Related Qualification GCSE, grade C/4 (Desired)
- Maths GCSE, grade C/4 (Desired)
About the Employer
ACRO AIRCRAFT SEATING LIMITED
Acro Aircraft Seating is one of the leading manufacturers of passenger seats for commercial airlines around the world. Founded in 2006, the business speedily built a reputation for creating contemporary seating that is robust, lightweight and easily maintainable whilst offering exceptional passenger comfort and living space. A fresh approach to problem-solving and short lead times cemented our reputation as a stand-out player in the global marketplace.
- Company
- ACRO AIRCRAFT SEATING LIMITED
- Location
- Eldon Way, Crick Industrial Estate, Crick, Northampton, Acro Aircraft Seating, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,000 a year
- Posted
- Company
- ACRO AIRCRAFT SEATING LIMITED
- Location
- Eldon Way, Crick Industrial Estate, Crick, Northampton, Acro Aircraft Seating, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,000 a year
- Posted