ICT Customer Support Apprentice
This is a fantastic opportunity for an enthusiastic and motivated individual to join a small, friendly business providing ICT support to businesses. The role will be varied and includes dealing with customers and carrying out a variety of IT installation, maintenance and repair tasks.
Role
- Dealing with customers over the phone in a professional manner
- Providing end user support
- Building and installing hardware and software
- Installing and maintaining servers
- System management
- High level internet security
- Voice over IP Telephony
- Networking and multi-site technology
- Back up and data security.
Training
- Face to Face in person College attendance once every other week
For the right candidate future prospects are excellent. AF-IT Ltd are looking to train and develop an individual with the view to then taking them on as a permanent member of staff upon successful completion of the apprenticeship.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- YEOVIL COLLEGE
- Working Week
- Monday - Friday, 09.00 - 17.30 with 30 minutes lunch break.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Wednesday, 24th September 2025
- Start Date
- Monday, 29th September 2025
Desired Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Logical
- Team working
- Creative
- Initiative
- Analytical thinking skills
- Able to work independently
Qualifications
- English GCSE, grade A*-C or 9-4 (Essential)
- Maths GCSE, grade A*-C or 9-4 (Essential)
About the Employer
AF-IT LTD
Formed in 2003, AF-IT Limited now support customers across the UK and beyond. Supporting satellite and regional offices, home workers and unattended systems, takes us to the USA, The middle and far east, to South America and Australasia. We provide 1st class support to your end users, and experienced technical staff to design and develop new systems, install hardware and construct software environment and applications.
- Company
- AF-IT LTD
- Location
- The Old Warehouse, Bincombe Lane, Crewkerne, England
Hybrid / WFH Options - Employment Type
- Advanced Apprenticeship
- Salary
- £14,722.50 a year
- Posted
- Company
- AF-IT LTD
- Location
- The Old Warehouse, Bincombe Lane, Crewkerne, England
Hybrid / WFH Options - Employment Type
- Advanced Apprenticeship
- Salary
- £14,722.50 a year
- Posted