ICT Apprentice

As an IT Apprentice at London Academy, you will have the opportunity to learn on the job in a busy and ultra modern secondary school environment, where no two days are the same. The apprentice will support the ICT Manager in the effective provision of IT services to internal and external customers, eg school staff, pupils and external stakeholders.

Role

Main duties and responsibilities are to provide 1st line support to all London Academy staff and students this includes but is not limited to:

  • Password resets (AD/Office 365 etc.)
  • Imaging and installation of desktops, laptops etc.
  • Installation of software
  • Computer repairs
  • Retrieval of CCTV footage
  • Printer maintenance and support
  • Reprographics work including printing high volume jobs
  • Maintain the school’s asset management system
  • Creation of knowledgebase articles for staff students and the ICT team

The duties and responsibilities listed above describe the post as it is at present. The post holder is expected to accept any reasonable alterations that may from time to time become necessary.

Training

Information Communications Technician Level 3 (A level) Apprenticeship Standard:

The instructor leads a live online training session so you can learn at your own pace and in the comfort of your own home or office.

A full training schedule is provided upon a confirmed start date, however training is typical 1 day per week.

You will be working towards Information Communications Technician Level 3 qualification.

Training Covered:

  • CompTIA A+
  • AZ-900
  • This apprenticeship can lead to a full-time position with the school after the initial 18 month fixed term contract
Apprenticeship Standard
Information communications technician (level 3)
Training Provider
SOLVEWAY LIMITED
Working Week
Monday - Friday, shifts to be confirmed.
Expected Duration
1 Year 6 Months
Positions Available
1
Closing Date
Tuesday, 26th August 2025
Start Date
Wednesday, 27th August 2025

Desired Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience

Qualifications

  • English GCSE, grade 4/C (Essential)
  • Maths GCSE, grade 4/C (Essential)

About the Employer

AIM Academy North London
London Academy is a richly diverse and vibrant community with over 1500 students and 200 staff dedicated to the highest standards and achievement for every young person. They are part of the AIM Academies Trust which oversees 3 London based schools. London Academy became an all-through school because of the rising demand for primary school places in the Borough of Barnet. We have created a fantastic learning environment that ensures our children get the very best possible education from the age of 4 all the way through to 18 years old.
Company
AIM Academy North London
Location
Spur Road, Edgware, England
Employment Type
Advanced Apprenticeship
Salary
£18,000 a year
Posted
Company
AIM Academy North London
Location
Spur Road, Edgware, England
Employment Type
Advanced Apprenticeship
Salary
£18,000 a year
Posted