IT Apprenticeship
This position offers an exceptional opportunity for a proactive candidate to gain practical experience and industry-recognised qualifications within a dynamic educational environment. The successful applicant will contribute to the efficient operation of the Trust's IT infrastructure by providing technical support to staff across their schools.
Role
- Provide professional first-line technical support to end-users, both in person and remotely, addressing hardware and software issues. All support interactions and resolutions will be meticulously documented within the FreshService management system
- Assist ICT Technicians in the execution of various maintenance procedures, including hardware repairs, software upgrades, and the implementation of scripts, as directed by senior team members
- Demonstrate a commitment to professional development by actively engaging with the assigned Skills Coach and completing all apprenticeship learning and development tasks in a timely manner to ensure the successful attainment of the qualification.
- Participate in the installation and configuration of new hardware and software deployments, ensuring adherence to established protocols and monitoring usage as required
- Provide occasional on-site technical assistance and training to staff members across the Trust, including in-classroom support where necessary
- Contribute to the general administration of Trust and school systems, including email account management, data backup procedures, and the implementation of relevant security protocols.
- Assist in the maintenance of accurate records, including work logs, equipment inventories, and participation in stock-taking exercises
Training
- The technical training component of our Level 3 IT Support apprenticeship is split into six practice-led courses. Each practice-led course is then split into two parts.
Possible full-time position and progression to Level 4.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- BALTIC TRAINING SERVICES LIMITED
- Working Week
- Working Monday-Friday, 8AM – 4:30PM. Early finish Fridays 4PM.
- Expected Duration
- 1 Year 3 Months
- Positions Available
- 1
- Closing Date
- Monday, 9th June 2025
- Start Date
- Wednesday, 9th July 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
Qualifications
- English GCSE, grade 5/C (Essential)
- Maths GCSE, grade 4/C (Essential)
About the Employer
ALETHEIA ANGLICAN ACADEMIES TRUST
Aletheia schools are motivated by our vision and values to serve our communities by improving the life chances of local children. Aletheia schools welcome those of all faiths and none and are proud of the inclusive nature and diversity of each cohort of children. Our schools seek to embody the experience of community and collaboration, where talents are shared, where the emphasis is on what can be contributed and where each is given according to need.
- Company
- ALETHEIA ANGLICAN ACADEMIES TRUST
- Location
- C/O Saint George's Church Of England School, Meadow Road, Gravesend, Kent, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,000 a year
- Posted
- Company
- ALETHEIA ANGLICAN ACADEMIES TRUST
- Location
- C/O Saint George's Church Of England School, Meadow Road, Gravesend, Kent, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,000 a year
- Posted