IT Apprentice
Alpla is a world leader in innovative plastic packaging solutions, known for advanced technologies, high-quality products, and strong family values. We’re looking for a motivated ICT Apprentice to join our team, supporting our IT systems and learning from experienced professionals while working toward a recognised IT qualification.
Role
- ServiceNow Helpdesk
- First-line Support for UK IT Department
- Monitor the UK ServiceDesk
- Troubleshoot, diagnose and escalation of faults
- Microsoft Windows Client
- Deploy, Install Configure Windows 11 via SCCM
- Maintain & Update Windows
- Support Local Users with supervision and training
- Hardware Support & Installation (printers, projectors…)
- Monitor Windows Defender Anti-Virus
- Microsoft Windows Server
- Local Active Directory User and Computer Management:
- Request New Users
- Manage AD Permissions
- Print Server Management
- DHCP Server Management
- File Server Management
- Microsoft Office
- Support Microsoft Office O365 Applications
- Installation, Updating and Deployment using SSCM
- Troubleshooting & User Support
- Mobile Device Management (MDM)
- Configure Mobile Devices using Microsoft Intune & Hexnode
- iPhone/iPad & Android Support
- Telephony
- Support local telephony solutions (Microsoft Teams & Yealink Hardware)
- Network
- Configuration changes of Cisco Switches (VLAN, QoS, Trunks…)
- Troubleshooting Cisco Switches
- Network Cabling (patching, testing & termination)
- IPAM
- ERP System
- Configure and Support Label Printers, Barcode Scanners of the local ERP Syste
Training
This role could grow into a full-time position after your apprenticeship ends.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- NOWSKILLS LIMITED
- Working Week
- Monday to Friday, shifts to be confirmed.
- Expected Duration
- 1 Year 4 Months
- Positions Available
- 1
- Closing Date
- Saturday, 3rd January 2026
- Start Date
- Sunday, 4th January 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Analytical skills
- Team working
- Initiative
About the Employer
ALPLA UK LIMITED
ALPLA IS A WORLD LEADER IN THE DEVELOPMENT AND PRODUCTION OF PLASTIC PACKAGING SOLUTIONS. We produce innovative packaging systems, bottles, closures and injection-moulded parts for a wide range of industries. Our company and our products are shaped by our tradition as a family-operated business, our use of the latest technologies, our desire for innovative solutions, and the expertise and commitment of our employees.
- Company
- ALPLA UK LIMITED
- Location
- Unit 9 Yew Tree Way Stonecross Business Park, Golborne, Warrington, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £14,918.80 a year
- Posted
- Company
- ALPLA UK LIMITED
- Location
- Unit 9 Yew Tree Way Stonecross Business Park, Golborne, Warrington, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £14,918.80 a year
- Posted