Senior Programme Manager (Payments)

AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies.

Our Contingent Workforce Solutions (CWS) is one of our service offerings. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed.

Our client, a major UK retail bank, provides every day banking services to over 17 million retail customers. The banks expertise and services span across Business Services, Corporate banking, Wealth Management, Group Functions, Retail and Investment Banking. On behalf of this organisation, AMS are looking for a Senior Programme Manager (Payments) for a 6 month contract based in London/ Manchester/ Birmingham (hybrid -1 days in a week).

Purpose of the role: * This role sit within the Commercial Banking Regulatory & Complex Project team there is a need for a Senior Programme Manager with specific payments experience to work on the ISO Programme.

What you'll do:

• Provide Senior Management oversight and leadership for key scope areas of the C&I ISO Programme, focusing on end to end payment flow migrations for key customer segments, including FI/ Agency Banking and Correspondent banking relationships.
• Direct responsibility for Business Readiness Project Managers, Business Analysts, Migration Managers.
• Programme responsibility for Customer Journey Developers and Product Owners across the programme.
• Drive customer Adoption to interlock and enable Programme Outcomes.
• Advocate for utilisation of ISO Benefits in customer onboarding / product design / propositional enhancements and strategy in the wider MMM Goal and beyond.
• Relentless customer focus, considering the full E2E customer experience in the context of our programme activities - delivering clear experience guidance and training to partner banks and colleagues in all areas.
• Own the risk profile / risk tolerance for owned scope, driving decisions through relevant risk forums as appropriate.

  The skills you'll need:

  • Extensive experience in Payments (SWIFT, Chaps, faster payment).
  • A recent track record of decision making directly impacting Commercial customers of all shapes and sizes, throughout different phases of the software development lifecycle.
  • Evidence of a risk based / customer centric attitude where trade offs have had to be considered and debated.
  • Track record of demonstrating business judgement showing commercial/ revenue/ customer lenses in decision making.
  • Candidates with solid fundamentals of programme management such as resource management, driving a plan and financial management.

    Next steps

    This client will only accept workers operating via an Umbrella or PAYE engagement model.

    If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course.

    AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business