IT Apprenticeship

You’ll be joining a supportive ICT team that values collaboration, encourages development, and is committed to helping you succeed where you will be working alongside experienced professionals who are there to guide you every step of the way.

Role

Support school/trust ICT services by providing on-site technical support across multiple sites, supporting the resolution of incidents and service requests in line with agreed processes and procedures
Working closely with the ICT Manager and Senior ICT Technician, support the ICT infrastructure including physical and virtual servers, backups and networking devices ensuring the availability and security of the network, data and applications
AV set-ups / Video editing and media projects
Infrastructure support (wireless and wired network)
Support staff & students on use of the school’s ICT systems
Printer consumables asset management
Systems and software support / Active directory and group policy support

Training

Your training will be delivered in 2-day blocks every 4-6 weeks, this will be in our online classroom. You will be working with a specialist coach from Baltic Apprenticeships. As part of our apprenticeship you will also have an opportunity to sit two bespoke and one expert module to tailor your training. The expert module is an additional Microsoft Certificate you will obtain by completing the apprenticeship with Baltic Apprenticeships.

This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we’ll support you to take the next steps, including further training and progression onto a Level 4 qualification.

Apprenticeship Standard: Information communications technician (level 3)
Training Provider: BALTIC TRAINING SERVICES LIMITED
Working Week: Monday to Friday 8am- 4pm
Expected Duration: 1 Year 3 Months
Positions Available: 1
Closing Date: Saturday, 21st March 2026
Start Date: Tuesday, 24th March 2026

Desired Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Team working

Qualifications

English GCSE, grade 5 (Essential)
Maths GCSE, grade 4 (Essential)

About the Employer

APEX COLLABORATIVE TRUST

Are you passionate about technology and ready to start your career in IT with a purpose-driven organisation? Apex Collaborative Trust is a dedicated educational trust that brings together multiple primary and secondary schools to support learning and opportunity across our communities, underpinned by values of Ambition, Collaboration and Trust. They're looking for an IT Apprentice who is genuinely interested in technology, hardworking, curious to learn, and excited to grow their skills in a real-world IT environment. Throughout your apprenticeship, you’ll also benefit from structured professional training with Baltic Apprenticeships, including 2-day training blocks every 4–6 weeks, giving you the tools, knowledge, and confidence to build a successful career in IT while making a meaningful contribution to the Trust’s digital services.

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