SENIOR PRODUCT MANAGER - ecommerce, retail, PDP/PLP

Senior Product Manager – ecommerce, retail, PDP, PLP

Hybrid 1-2 days per week onsite in central London

Are you passionate about creating exceptional digital experiences that delight customers and drive business impact? Join a leading ecommerce retail business at a pivotal moment in its digital transformation journey.

We’re looking for an experienced Senior Product Manager to own and optimise one of the most commercially critical areas of the customer experience - the Product Detail Page (PDP). This role will play a key part in shaping how customers discover, evaluate and purchase products online, while helping drive the migration to a modern Headless ecommerce architecture.

You’ll define and deliver a high-impact roadmap focused on improving conversion, reducing drop-off and increasing basket value, while laying the foundations for future optimisation across Product Listing Pages (PLPs) and the wider browsing journey.

What You’ll Be Doing

Own the PDP Vision & Roadmap

• Define the long-term vision for PDP experiences aligned to conversion, customer experience and brand goals
• Use qualitative and quantitative insights to identify friction points and opportunities across the customer journey
• Build and prioritise a roadmap focused on measurable commercial impact

Drive Commercial Performance

You’ll own and influence key ecommerce metrics including:

• PDP to Bag conversion
• Add-to-bag rate
• Average Order Value (AOV)
• Returns reduction through improved product clarity and confidence
• Cross-sell and bundling performance
• Page speed and overall site performance

Lead Delivery & Execution

• Build and lead a high-performing cross-functional squad in partnership with Engineering and Design
• Work closely with engineering and architecture teams to balance scalable solutions with rapid delivery and MVP thinking
• Drive structured experimentation and fast learning cycles
• Maintain high standards across UX, accessibility and performance

Influence Across the Business

• Communicate strategy, progress, risks and impact clearly to senior stakeholders
• Present confidently to audiences ranging from Digital teams through to board-level leadership
• Align commercial, brand and data stakeholders around priorities, trade-offs and sequencing

What We’re Looking For

Essential Experience

• Strong experience owning and optimising high-traffic ecommerce journeys, particularly PDPs and/or PLPs
• Proven track record delivering measurable improvements in conversion, revenue, add-to-bag rate or AOV
• Deep understanding of ecommerce customer behaviour and friction points
• Experience managing complex technical migrations or large-scale ecommerce transformations
• Strong experimentation and A/B testing experience
• Ability to translate data and insights into clear hypotheses and prioritised roadmaps
• Experience working within agile, cross-functional product squads
• Commercially minded with the ability to balance customer, brand and delivery considerations

Desirable

• Experience improving size and fit confidence, reviews or product content strategies that reduce returns
• Knowledge of personalisation and recommendation capabilities within PDP experiences
• Exposure to PLP optimisation and ranking logic
• Experience within fashion, apparel or visually led retail brands
• Familiarity with Headless ecommerce, modern frontend architecture and performance optimisation

About You

• 5+ years’ Product Management experience within ecommerce or digital retail
• Comfortable operating across both strategic and hands-on delivery environments
• Strong stakeholder management skills with experience collaborating across Engineering, Design, Brand, Finance, Operations, Delivery and Architecture teams
• Experience working with external vendors, technology partners or outsourced engineering teams

Why Join?

This is an opportunity to shape the future ecommerce experience of a major retail brand, owning a highly visible and commercially critical area of the digital journey. You’ll have the autonomy to influence strategy, experiment at pace and deliver meaningful customer and business impact within a modern product-led environment.

If this exciting opportunity is of interest, please apply for immediate consideration!