Business and Operations Support Apprentice

Start your career with Ascendis Accountants, gaining hands-on experience in business operations and client support. Help keep the office running smoothly, support the accountancy team and build valuable skills through your apprenticeship.

• Answer and screen incoming telephone calls, enquiries and requests, dealing with them where appropriate or directing them to the relevant team member
• Ensure the reception desk is staffed at all times
• Welcome and greet clients and visitors, show them to meeting rooms and provide refreshments
• Check the answering machine each morning and pass messages to the appropriate staff member
• Maintain a clean, organised and presentable office environment
• Monitor office supplies and stock levels, and advise when orders need to be placed
• Manage incoming and outgoing post, ensuring correspondence is distributed or filed appropriately
• Carry out general administrative duties, including preparing documents, printing, scanning, photocopying and filing
• Manage diaries and meeting arrangements as required
• Maintain accurate and up-to-date records with Companies House and HMRC for clients
• Liaise with company suppliers, obtain quotations and maintain records of supplier and contract details
• Basic sales ledger and purchase ledge
• Liaise with clients to ensure the engagement process is completed promptly and efficiently
• Request and collect the necessary client documentation and identification, completing anti money laundering regulations
• Set up and maintain client records on company systems
• Provide general administrative and operational support to the Office Manager and Business Support Manager
• Assist with planning and organising company events, meetings and team activities

• Communication skills
• Administrative skills
• IT skills

• English GCSE, grade 4 (Desired)
• Maths GCSE, grade 4 (Desired)