Technical Manager
About the Role
We’re looking for a hands-on Technical Manager to join a fast-paced, innovative team delivering cutting-edge retail installations and brand activations.
This role is ideal for someone with a genuine passion for technology and how it enhances physical retail and experiential environments. You will support the implementation of emerging solutions—from interactive displays and digital screen networks to AI-assisted retail tools—helping bring engaging customer experiences to life.
Working closely with senior technical leadership, you will contribute to delivery, testing and continuous improvement of technology-led activations across a range of retail environments.
Key Responsibilities
- Support testing, setup and deployment of retail technologies including interactive displays, digital signage and AI-driven tools
- Assist with prototyping, R&D activities and researching emerging technologies
- Contribute to the installation, launch and on-site support of retail activations
- Maintain accurate technical documentation, reports and system records
- Collaborate with internal teams and represent the business professionally on-site
- Ensure all work meets health, safety and compliance standards
About You
Essential Skills and Experience
- Strong interest in technology, particularly in retail or experiential environments
- Hands-on experience in a technical, AV, digital or installation-based role
- Comfortable working with hardware and software systems
- Strong attention to detail and problem-solving skills
- Ability to follow technical processes and communicate clearly
- Willingness to learn and adapt to new technologies
- Full UK driving licence
Desirable Experience
- Exposure to digital signage, RFID/NFC or interactive retail technologies
- Interest in AI and customer experience innovation
- Experience in retail, events or brand activations
- Familiarity with content management systems for digital displays
- Experience with prototyping, R&D or product testing
- CSCS card or similar site qualification
Why Apply
- Opportunity to work on innovative, technology-led retail experiences
- Exposure to emerging technologies and R&D projects
- Collaborative and forward-thinking team environment
- Strong opportunity for hands-on learning and development