Office Administrator Apprentice
The upkeep and general running of the office is vital to create a safe and well-working environment. As such, part of the role requires you to maintain the working environment and help with general day-to-day tasks. For the office to run as smoothly as possible, you will need to complete these tasks to the best of your ability.
Role
- Managing all inbound calls, passing them through security checks using Proposition, and then routing these calls to the correct area
- Quality Control all the telemarketing teams booking calls and managing the Consultants' diaries
- Providing support for the Customer Experience team with the provisioning of their deals and liaising with various third parties to complete orders
- Providing one-to-one support to customers where applicable
- Monitor all internal equipment essential to the office's operation, such as stamps, stationery, work notebooks, blank SIM cards, tape, and cleaning supplies
Training
- Business Administrator Level 3 Apprenticeship Standard
- An apprenticeship includes regular training with a college or other training organisation
- At least 20% of your working hours will be spent training or studying
- The role has the potential of growing into its own role or the chance of progression throughout the sub departments within the Unified Communication department (help desk, project managers etc).
- Apprenticeship Standard
- Business administrator (level 3)
- Training Provider
- SBC TRAINING LIMITED
- Working Week
- Monday - Friday, 9.00am - 5.00pm
- Expected Duration
- 1 Year 3 Months
- Positions Available
- 1
- Closing Date
- Wednesday, 25th June 2025
- Start Date
- Wednesday, 9th July 2025
Desired Skills
- Communication skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Logical
- Team working
- Initiative
Qualifications
- English GCSE, grade 4 (Essential)
- Maths GCSE, grade 4 (Essential)
About the Employer
ASSOCIATED TELECOM LIMITED
The company has a family atmosphere and therefore someone who can socialise and has a fun but professional personality is very important. We can teach the candidates about Telecoms, but not impact too much on their individual personality. Happy to teach from scratch if it means that the person we are bringing on board is the right person. We have quarterly staff socials, Director lunches (which you are voted on via your manager), an employee benefits scheme, dress-down Fridays, Google Review incentives, and much more.
- Company
- ASSOCIATED TELECOM LIMITED
- Location
- Suite 10a Pemberton House, Stafford Park 1, Telford, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £14,722.50 a year
- Posted
- Company
- ASSOCIATED TELECOM LIMITED
- Location
- Suite 10a Pemberton House, Stafford Park 1, Telford, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £14,722.50 a year
- Posted