Contract Manager

Job Description

Contract ManagerAn excellent opportunity for an experienced contract and supplier management professional to manage ICT suppliers, commercial performance, service delivery, risk and continuous improvement within a major transformation environment.If youve also worked in the following roles, wed also like to hear from you: Supplier Relationship Manager, Supplier Manager, Commercial Manager, Procurement Manager, Vendor Manager, Contract and Supplier Manager, Supplier Performance Manager, Commercial Contract Manager, IT Contract Manager, Contract Management SpecialSALARY: £45,514 per annum + Generous Benefits (see below)LOCATION: Plymouth, Devon, South West EnglandJOB TYPE: Full-Time, Permanent (Part-Time Hours will also be considered)WORKING HOURS: Flexible Working Hours (Minimum of 30 hours per week)JOB OVERVIEWWe have a fantastic new job opportunity for a Contract Manager with proven supplier relationship, contract lifecycle and commercial management experience.As a Contract Manager you will manage a portfolio of ICT suppliers and contracts, ensuring value for money, quality services and delivery against KPIs, SLAs and contractual commitments.The Contract Manager will build strategic supplier partnerships, resolve issues, manage risk and support business and transformation objectives through effective stakeholder engagement and continuous improvement.DUTIESYour duties as the Contract Manager include:Contract Lifecycle Management: Manage contracts across business-as-usual and project scenarios, including change, service requirements, compliance and contractual commitmentsSupplier Relationship Management: Build strong supplier partnerships and develop strategies aligned with business and transformation objectivesPerformance and Value: Monitor KPIs, SLAs, service quality and commercial outcomes to maximise value for money and strategic benefitsIssue Resolution and Escalation: Resolve service issues, evaluate practical alternatives and act as an escalation point where requiredRisk and Compliance: Identify, manage and escalate risks and issues while supporting contractual and organisational compliance requirementsContinuous Improvement: Drive supplier and service improvements by assessing performance, market opportunities and changing business needsStakeholder Engagement: Work constructively with senior stakeholders, translating technical jargon and representing organisational interestsTeam Leadership: Provide leadership, coaching, mentoring and resourcing support to junior colleaguesCANDIDATE REQUIREMENTSESSENTIALProven experience leading, coaching and mentoring junior colleaguesStrong experience establishing supplier relationships and delivering organisational valueProven experience managing the full contract lifecycle in business-as-usual and project environmentsExperience resolving issues, delivering improvements and acting as an escalation pointStrong risk, issue and change management capability with an understanding of strategic influence on operational deliveryAble to develop service requirements and propose practical supplier management alternativesEffective and influential written and verbal communication, including translating technical jargonAble to engage senior stakeholders constructively and work logically under time pressureSound understanding of financial budgeting and accountingDESIRABLEGovernment Commercial Contract Management Foundation level accreditationCIPS membership through qualification or working towardsITIL Service Management Foundation CertificateAgile or Project Management qualificationBENEFITSFlexible and hybrid working optionsCivil Service Pension with an employer contribution of 28.97%Generous annual leave entitlements 28.5 days paid holiday peryear (pro-rata for part time staff)All UK public bank holidays (normally 8 days per year)Enhanced maternity, paternity and adoption leaveSupport with accreditation to professional bodiesAccess to LR Leisure, sports and social clubDiscounts at a wide range of high-street and online retailersUp to three paid volunteering days a yearLearning and development opportunitiesCLOSING DATE: 11:55pm Sunday 26th July 2026APPLY TODAYBy submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.JOB REF: AWDO-P14927Full-Time / Part-Time Jobs, Careers and Vacancies. Find a new job in Plymouth, Devon, South West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.AWD-IN-SPJTPBN1_UKTJ