Trainer of Digital Skills - Oban and Fort William

*Job Purpose:*

To support older and disabled individuals across Oban and Fort William develop essential digital skills, as part of a UK-wide training initiative funded by BT Group.

Visit the AbilityNet website to learn more about the role and our vision of a digital world accessible to all.

*Principal Accountabilities of the Digital Skills Trainer role:*

*Community Engagement, Outreach & Relationship Management*

* Proactively identify and engage with potential Community Partners - including charities, local authorities, healthcare providers, residential care services, and neighbourhood groups - to promote the benefits of AbilityNet’s Digital Skills Training programme. * Plan, coordinate, and take part in outreach initiatives aimed at increasing community participation and raising awareness of digital training opportunities. * Collaborate with local volunteers and corporate partners to enhance delivery and support for participants. * Foster and maintain meaningful, long-term partnerships that support continued referrals and contribute to sustained community impact.

*Session Coordination: *

* Assist with organising and scheduling training sessions, including managing dates, times, and venues in collaboration with Community Partners to maximise attendance.

*Training Delivery:*

* Deliver group and one-to-one digital skills training sessions at various venues across your region. * Deliver accessible online training sessions (via Zoom or Teams) to individuals and groups, where appropriate. * Encourage and support learners to overcome digital barriers and engage with everyday technology such as smartphones, tablets, laptops, and other technology.

*Digital Skills Support:*

* Support individuals over 55 and / or disabled people to build confidence with core digital skills, including:

- Introduction to technology and the internet

- Using email and basic apps across Apple, Android, and Windows devices

- Online safety and confidence with everyday tech (e.g. smartphones, tablets, laptops)

*Impact Monitoring:*

* Ensure timely collection of registration forms and post-session surveys to assess training effectiveness and track project outcomes.

*Feedback & Evaluation:*

* Support the collection, analysis, and reporting of feedback and statistical data to help evaluate the effectiveness and impact of training sessions.

*Storytelling:*

* Assist in developing case studies to showcase individual journeys and demonstrate the programme’s real impact.

*Regional Flexibility:*

* Occasionally travel outside your region to support ad-hoc events and national engagement opportunities.

*Other Duties: *

* Carry out additional tasks aligned with the scope of the role, as directed by the Programme Officer or Manager.

*Knowledge, Skills and Experience required:*

* *Training and facilitation experience:* Proven experience of delivering group and 1:1 training or presenting to diverse audiences. * *Outreach experience:* Experience of representing organisations externally, building effective relationships with other organisations or businesses and adapting outreach strategies to suit different contexts. * *IT proficiency:* Strong digital literacy and IT skills, with confidence in using a wide range of technologies including Microsoft Office 365, Apple and Android devices, and associated technologies. Excellent knowledge of assistive technology – hardware & software. * *Communication skills:* Excellent interpersonal and communication skills, with the ability to engage and motivate learners. * *Organisation skills:* Strong organisational and administrative abilities. * *Experience of target audience:* Experience of working with disabled adults, older people and third sector organisations. * *Travel Flexibility:* Willingness and ability to travel regularly across the specified region, with occasional travel outside the area as required.

Job Types: Part-time, Fixed term contract Contract length: 14 months Part-time hours: 28 per week

Pay: £18,000.00 per year

Benefits: * Company pension * Employee discount * Free or subsidised travel * Health & wellbeing programme * Life insurance * Referral programme * Sick pay * Work from home

Application question(s): * Are you located in the specified region with access to reliable transport

Work authorisation: * United Kingdom (required)

Willingness to travel: * 75% (required)

Work Location: Hybrid remote in Fort William PH33